Reviews (920)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.
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I use this app to track my profit & loss and it does the trick. My only complaint is the search bar in the custom spend section doesn't work, it never shows any results - maybe I'm not typing specific enough words. The customer service is great. I would recommend this app.
Hi Rampage Coffee Co. store admin,
Here is Harper from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We appreciate your feedback and comment about your experience using our app and loving our support.
Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.
Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Best regards,
Harper
TrueProfit by OneCommerce
This app has been a game changer for us! We've been struggling to get this information. It shows profit on a real time bases after all COGS, transaction fee and shipping fee. With real time info - now it's easier to scale and start spending money on ads. Without having to go off estimations. Great app!
The difference between this and other profit calculators is, that its super easy to set up, there are little to no bugs, the support team answers really really fast and the best of all: They have a mobile app thats super clean and looks amazing! Love to always be able to look up my shop stats whenever i want to :)
True profit is amazing! It's extremely easy to use and the support there is great! You just have to do a few clicks and your profit is calculated perfectly! This is a must have if you are looking to make decisions based on your results. In the past I thought I knew my numbers but these apps proved that I wasn't calculating things properly. Happy to use that app.
Hi marnetic store admin,
Here's Windy from the TrueProfit team.
First of all, I sincerely thank you for leaving a review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Besides that, to make your experience better, we will keep on improving our services for valued TrueProft users like you. Thank you for the loving words you've shared, and thank you for being the best part of TrueProfit app.
Also, I highly recommend you to check our blog for latest news regarding not only TrueProfit, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io
Regards,
Windy
TrueProfit by OneCommerce
Excellent app, using it for almost 2 years. Since using this app I only had issues 2-3 times with the data not loading but was quickly resolved. In my opinion, this is the best app for estimating net profit. I have tried many other free and paid apps and it doesn't compare to TrueProfit. Although this app is not free is worth every penny to keep track of your profits.
This app is proving very useful. I tried a few others before this one and they were very limited in what I could do. I now have a much clearer understanding on my profit which is invaluable. I chatted to Windy live and she was extremely helpful showing me how to set everything up. So helpful having someone to chat to and help right then and there. Very happy with this app and support!
Hi littleclothingco store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
I have been using this app for the past 2 weeks and I have to say it has been the best one out of the other 3 that I tried. Super user-friendly, and supper smooth to use!
Hi The Tactical Revolution store admin,
This is Harper from TrueProfit Team.
First of all, I sincerely thank you for leaving a review.
Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!
Once again, thank you for trusting our app.
Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app
Please refer to more details here: https://trueprofit.io/blog/
Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics
The transaction fees are calculated by a formula although this can be pulled directly from Shopify. The result is that the transaction fees are calculated incorrectly. For example, Beprofit can pull the transaction fees directly from Shopify. Fix this, please.
Hi WASABI Knives
This is Vicky from TrueProfit Team
First of all, I sincerely thank you for your meaningful review.
We appreciate your opinion and it will motivate us to bring more features and improve the user experience.
We are also sorry for your experience and hope to have a second chance to serve you better in the future.
Wish you all the best
Vicky
TrueProfit - Profit & Lost, LTV Analytics
Eine sehr gute App um seinen ganzen Kosten Überblick zu haben. Auch der Superteam ist super superschnell und auch sehr sehr freundlich und das auch um die Uhrzeit. Der liebe Gabriel hat mir um 20:30 zurückgeschrieben und sofort geholfen. Besser geht's gar nicht. Vielen Dank. Ich kann nur jeden empfehlen
Hello G&C GbR store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Gabriel
TrueProfit Support Team
Great customer service. Still in the trial period but this app has a lot of potential.
Hello Jasper Keys store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Grace
TrueProfit Support Team
