Reviews (920)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

Edited December 13, 2025

Vani provided us with excellent technical support and resolved our issue very quickly.

Cushion Lab
United States
Over 5 years using the app
TrueProfit Real-time Profit & LTV tracking replied October 31, 2022

Hi Cushion Lab store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

December 17, 2021

great app ,great service, exactly what i want to know better about my shop.highly recommendate it...

uwinshair.com
China
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied December 23, 2021

Hi uwinshair.com

This is Harper from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!

Harper
TrueProfit - Profit & Lost, LTV Analytics

August 5, 2020

Love this app, Good For the price and very good support team! The layout if very good and very simplistic!

PuppyPad
United Kingdom
About 1 hour using the app
August 11, 2022

This is a great app, we have used it for over a year now. The support team are quick and efficient as well.

contempee
United Kingdom
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied August 11, 2022

Hi contempee store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

May 11, 2023

App is easy to use and very intuitive. Harper from the CS team was amazing and patient. Definitely recommend

DRMERS CLUB
Canada
23 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 11, 2023

Hi DRMERS CLUB store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

November 9, 2022

Game changer :) helps a lot with seeing how good your store is going. Shows all profits so you can see overall.

Speed Dealers
Australia
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied November 9, 2022

Hi Speed Dealers store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

February 3, 2022

Does everything you'd expect, solid app. Nice graphs to give you a nice perspective on your profits and margins

LullaLeisure
United States
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied February 3, 2022

Hi LullaLeisure store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

March 28, 2022

can use several stores. The support is also top notch and helps you quickly and competently. Highly recommended!

Perfume Philippines
Philippines
10 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 28, 2022

Hi Perfume Philippines store admin,
This is Windy from TrueProfit Team.

First of all, I sincerely thank you for leaving a review.

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on the app

Please refer to more details here: https://trueprofit.io/blog/

Best Regards!
Windy
TrueProfit - Profit & Lost, LTV Analytics

January 5, 2022

Best profit app I have ever used. Super simple and easy to use, with quick support. Would defiantly recommend it.

GiftedLux
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 5, 2022

This is Harper from True Profit Team.

First of all, I sincerely thank you for your review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

If you need any further assistance, please let us know via our live chat or email us at support@trueprofit.io

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the app.

Please refer to more details here: https://trueprofit.io/blog/

Best Regards !

Harper

December 27, 2022

Good customer service and easy to use! It does make calculating profitability analytics much easier and trouble free

Itakico
Canada
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 3, 2023

Hi Itakico store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce