Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

April 2, 2026

Grace se rifa, 10/10 todo

Epic Labs
Mexico
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 3, 2026

Hello Epic Labs store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

March 18, 2026

Durra helped us understand the app better! Thank you very much! Also the app is really healpful!

Beauty Line
Spain
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 20, 2026

Hello Beauty Line store admin,
Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Durra
TrueProfit Support Team

March 13, 2026

Vani was very helpful in explaining how the platform works. True Profit is a great app and it will surely help boost my stores profitability.

Northline Apparel
United Kingdom
About 9 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2026

Hello Northline Apparel store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

March 11, 2026

very helpful thank you!!!!!!!

SHOPZENOVA.
United Kingdom
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 13, 2026

Hello SHOPZENOVA. store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Lana
TrueProfit Support Team

March 24, 2026

Excelente atención al cliente, muy buen soporte. Me atendio Grace y fue muy amable y paciente en todo el proceso. Muy recomendado

Clara Moretti
United States
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 26, 2026

Hello Clara Moretti store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

May 7, 2026

服务态度很好

tropire
Hong Kong SAR
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied May 7, 2026

Hello tropire store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Grace
TrueProfit Support Team

March 1, 2026

Durra was very helpful!!

PawfectPawz
Australia
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 2, 2026

Hello PawfectPawz store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

March 19, 2026

assistance très réactive vani m'a bien réglé mon problème en 5 minutes

BikerZen
France
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 24, 2026

Hello BikerZen store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

March 11, 2026

Ottimo servizio clienti, sempre pronto ad aiutare, ottima qualita prezzo dell'app

Ebmini®
Netherlands
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 12, 2026

Hello Ebmini® store admin,

Thank you so much for your kind words and your honest feedback! We're committed to improving the product day by day to better meet customers' needs, so your feedback is already being recorded by our team.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Durra
TrueProfit Support Team

March 10, 2026

Le support client est toujours disponible pour nous aider.
L'application est très utile pour suivre ces données au quotidien !

Vanelia-beaute
France
7 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 18, 2026

Hello Vanelia-beaute store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit