Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

January 13, 2026

10/10 the quickest and best support i know

Amure
Germany
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied January 13, 2026

Hello Amure store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

February 24, 2026

Fantastic experience with the app and with the customer support, specially for Durra!!! Really great in help me and they clarified all my question plus help me step by step on all the process to fix my issues! Absolutely 5 star :)

Khleopatra
United States
6 days using the app
TrueProfit Real-time Profit & LTV tracking replied February 25, 2026

Hello Khleopatra store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team

January 7, 2026

Grace was the best! she fixed everything without me lifting a finger! Give her a raise, she deserves it. If you are the manager of her and you are reading this and you have not given her a pay increase then you have done a disservice to her. I offer her more than what you are paying her now and she can work for me making more money, or you can pay her the amount she deserves

Soriva
United States
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 24, 2026

Hello Soriva store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

December 22, 2025

Great app. Highly recommend. Excellent customer support!

Burleigh & Co.
Australia
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied December 23, 2025

Hello Burleigh & Co. store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

December 18, 2025

Amazing app and support and thanks to "Durra" for the help !

DevilFashion Official
Switzerland
About 1 month using the app
TrueProfit Real-time Profit & LTV tracking replied December 20, 2025

Hello DevilFashion Official store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Durra
TrueProfit Support Team

December 12, 2025

Very good app for great price! I am very satisfied, onboarding, help and application was top level. I would recommend.

Ergorest SLO
Slovenia
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied December 13, 2025

Hello Ergorest SLO store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

December 8, 2025

Very good tool, excellent support

Glam Hour Online
Tanzania
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied December 8, 2025

Hello Glam Hour Online store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,

TrueProfit Support Team

November 30, 2025

good

HPV Care
United States
About 20 hours using the app
TrueProfit Real-time Profit & LTV tracking replied December 1, 2025

Hello HPV Care store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit team

November 30, 2025

good

HPV Clear®
United States
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2025

Hello HPV Clear® store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit team

November 30, 2025

Great profit tracking app. Thanks to Vani for the support.

TRYRENOVA
Romania
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied November 30, 2025

Hello TRYRENOVA store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Vani
TrueProfit Support Team