Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

February 8, 2026

Durra helped me to set it up

Kosen
United States
About 1 hour using the app
TrueProfit Real-time Profit & LTV tracking replied February 12, 2026

Hello Kosen store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
The TrueProfit team

March 5, 2026

Super support de la part de l'équipe TrueProfit et en particulier Vani ! Mon problème a été résolu en quelques minutes avec un appel vidéo. 10/10 !

Blimano
Belgium
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied March 7, 2026

Hello Blimano store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
The TrueProfit team

February 3, 2026

Very helpful

SKARPH
Norway
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 3, 2026

Hello SKARPH store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
The TrueProfit team

February 3, 2026

Great support by Durra. Everything was very clear.

Belluna
Netherlands
27 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied February 3, 2026

Hello Belluna store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
The TrueProfit team

April 29, 2026

The best i have seen in 2 years

Wearflag Store
Brazil
About 4 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 4, 2026

Hello Wearflag Store store admin,

Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit!

I also wanted to introduce a powerful new feature you might find helpful:
You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview

Best regards,
Vani
TrueProfit Support Team

March 2, 2026

Super Support, Durra war sehr hilfreich bei meinem Problemen. Top!

Hushly
Germany
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 2, 2026

Hello Hushly store admin,

We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.

By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules

Best regards,
Durra
TrueProfit Support Team

January 27, 2026

great app thanks to Vani for helping

Whotex Fabrics London
United Kingdom
42 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied January 28, 2026

Hello Whotex Fabrics London store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Vani
TrueProfit Support Team

January 20, 2026

GRACE was great and very quick to respond.

ESPK Goods
United States
28 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied January 21, 2026

Hello ESPK Goods store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Grace
TrueProfit Support Team

January 19, 2026

great customer service!

Little Beast
United States
4 days using the app
TrueProfit Real-time Profit & LTV tracking replied January 20, 2026

Hello Little Beast store admin,

Thank you so much for your rating! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
TrueProfit team

January 19, 2026

Lana was clear and to the point. Thank you

QuietProtector
United States
About 2 months using the app
TrueProfit Real-time Profit & LTV tracking replied January 28, 2026

Hello QuietProtector store admin,

Thank you so much for your kind words! We're glad to know about your positive experience with our app.

We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.

You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app

Best regards,
Lana
TrueProfit Support Team