Reviews (917)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

May 6, 2025

Angenehmer und hilfreicher Support. Mir wurde Schritt für Schritt geholfen.

Danke an Vani

Liebe und hilfsbereite Support Mitarbeiterin!

Comforme
Germany
About 19 hours using the app
TrueProfit Real-time Profit & LTV tracking replied May 7, 2025

Hello Comforme store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

April 19, 2025

the team is great, especially ‘Vani’, who listens very carefully and finds solutions. Doing the set-up with her was very easy.
Thank you so much!

Woofy Lab
France
4 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 20, 2025

Hello Woofy Lab store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

April 16, 2025

Great support from Lewis! I had an issue with a product not showing in specific zones, and he helped me solve it really quickly. Really appreciate the fast and efficient help

Vision Beam
United States
About 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied April 17, 2025

Hello Vision Beam store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

April 10, 2025

Very good support even without aksing for help they will fix errors and support in any way possible

HerzenGlanz
Germany
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 11, 2025

Hello HerzenGlanz store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

April 9, 2025

Good service good customer support. Software is quick and smooth. User-friendly

Pelvini
Australia
10 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 10, 2025

Hello Pelvini store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

Edited November 9, 2025

Durra was very kind and helped me out super fast explaining everything with a lot of detail, making all easy. very nice app to use 10/10

Bozhirings
United States
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 5, 2025

Hello Bozhirings store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

April 3, 2025

Support is perfect. Fast and very helpful.

UltramarXL
Netherlands
2 months using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2025

Hello UltramarXL store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

April 2, 2025

Durra à été au top avec moi et m'a beaucoup aider pour mes cost settings !! la meilleure app pour tracker ses profits pour moi

Purly
United Kingdom
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied April 4, 2025

Hello Purly store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

Edited May 19, 2026

Best app for tracking your profit in ecommerce. Very individually adjustable and customizable. Good customer service. Highly recommended! Special thanks to Vani!

Kamerino
United States
Over 1 year using the app
TrueProfit Real-time Profit & LTV tracking replied April 1, 2025

Hello Kamerino store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit

March 29, 2025

Easy to use and quick customer service thank you

Hikaru
France
3 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 30, 2025

Hello Hikaru store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit