Reviews (918)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

March 29, 2025

Perfect service of Vani. Thanks for your great help.

Hafenkind
Germany
3 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 30, 2025

Hello Hafenkind store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 19, 2025

The app is fantastic, but what i appreciate the most is the support. Everyone is ready to help and they are also skilled.

Pure Factors
United States
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied March 20, 2025

Hello Pure Factors store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Shiro
True Profit

March 14, 2025

lewis was very interested, thank you for everything, lewis, I am very satisfied.

underbros
Türkiye
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied March 15, 2025

Hello underbros store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

March 8, 2025

Very good application for managing margins and calculating real costs. Very responsive support that helps us set all our costs. Thanks again to Vani for her help!

Skinova Beauty
France
1 day using the app
TrueProfit Real-time Profit & LTV tracking replied March 9, 2025

Hello Skinova Beauty store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 6, 2025

Great service from Lewis! Highly recommend!!

Drinkbolaget
Sweden
33 minutes using the app
TrueProfit Real-time Profit & LTV tracking replied March 7, 2025

Hello Drinkbolaget store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lewis
True Profit

March 4, 2025

Vani good and quick support, ty

evaya
Germany
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied March 5, 2025

Hello evaya store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

March 4, 2025

Good service, fast support 24/7, especially support named Vani is very enthusiastic and careful

Carsilks
Vietnam
7 months using the app
TrueProfit Real-time Profit & LTV tracking replied March 5, 2025

Hello Carsilks store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

February 26, 2025

The setup is very intuitive & Durra is very supportive and helpful.

Bandwerk
Germany
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied February 27, 2025

Hello Bandwerk store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

Edited October 8, 2025

A Durra é otima profissional. Obrigada pela ajuda!!

MySkinConcept
Portugal
8 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 26, 2025

Hello MySkinConcept store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

February 20, 2025

Vani was incredibly helpful and provided quick and competent support! Thanks to her assistance, I now have a much better overview and was able to resolve my issue effortlessly. The support was friendly, professional, and efficient – exactly what you would hope for. Thank you, Vani!

I highly recommend the TrueProfit support team!

HANNA - SilberzauberCrafts
Germany
5 months using the app
TrueProfit Real-time Profit & LTV tracking replied February 21, 2025

Hello HANNA - SilberzauberCrafts store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit