Reviews (917)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for seeing true net profit in one place, combining COGS, ad spend, shipping, fees, and refunds. They highlight detailed per-order and product P&L, strong COGS and shipping cost management, and accurate ad spend integrations with Meta and Google. Many report better decisions, clearer unit economics, and that it replaces spreadsheets. Support is described as fast, proactive, and very helpful with setup.

June 18, 2025

TrueProfit is an amazing tool for tracking real profits with accuracy and ease. The support team, especially Vani, is outstanding—super responsive, knowledgeable, and truly helpful. Highly recommended!

Happy Gardening
United States
About 6 hours using the app
TrueProfit Real-time Profit & LTV tracking replied June 20, 2025

Hello Happy Gardening store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

June 13, 2025

Great tool to track every metric of the business accurately. Lana helped me quick (assigned the agent in less than 1 minute) was patient and helped me resolving every issue and with the onboarding.
Also great videos guiding on all the setup.

Novo Haus
Spain
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 14, 2025

Hello Novo Haus store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Lana
True Profit

June 10, 2025

Great product and support from Durra, it's clear for me what my profits and cost are now with this dashboard.

Teabacco
Denmark
2 days using the app
TrueProfit Real-time Profit & LTV tracking replied June 13, 2025

Hello Teabacco store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Durra
True Profit

June 5, 2025

fomos atendidos por uma assistente que resolveu os nossos problemas de forma rapida e eficaz . estamos muito satisfeitos. a app é intuitiva

WELCOME TO THE LOVE CLUB
Portugal
11 months using the app
TrueProfit Real-time Profit & LTV tracking replied June 6, 2025

Hello WELCOME TO THE LOVE CLUB store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

June 3, 2025

Super application qui permet de calculer la rentabilité complète avec une interface super simple et facile à prendre en main. Mais surtout magnifique support sav ! Waw j'ai reçu toute l'aide nécéssaire pour synchroniser tout ce que j'avais besoin. Un grand merci à Vani pour son temps, et sa gentillesse

Nora Beauty
France
About 2 hours using the app
TrueProfit Real-time Profit & LTV tracking replied June 5, 2025

Hello Nora Beauty store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 31, 2025

Great app! The best support I’ve ever received—special thanks to Vanie from the TrueProfit team. It's very easy to use, and you can set up COGS by date, which is really convenient.

Thinkers
United States
About 3 hours using the app
TrueProfit Real-time Profit & LTV tracking replied June 4, 2025

Hello Thinkers store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 19, 2025

Thank you Durra for helping me out solve a mystery! The App goes back to previous days and still updates them to more accurate results even after the days have gone past! Really useful for that.

Chuzhao Camera
Japan
19 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 21, 2025

Hello Chuzhao Camera store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Durra

May 10, 2025

Great support from Vani

VINVI
Netherlands
27 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 11, 2025

Hello VINVI store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.

If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 8, 2025

war sehr gut und verständlich!

Bauchemie
Austria
14 days using the app
TrueProfit Real-time Profit & LTV tracking replied May 9, 2025

Hello Bauchemie store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Vani
True Profit

May 8, 2025

Amazing customer service from Grace! and good app to work with!

Vital Dry
Netherlands
Over 2 years using the app
TrueProfit Real-time Profit & LTV tracking replied May 9, 2025

Hello Vital Dry store admin,

Thank you so much for your kind words! We're thrilled about your positive experience.

We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please contact us via live chat or at support@trueprofit.io.

Best regards,
Grace
True Profit