TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

September 28, 2026

bueno

Tikal | Arte Mexicano
Mexico
Almost 2 years using the app
September 19, 2026

goôd

Lumoira™.Lighting
United States
27 days using the app
September 10, 2026

This app is very useful

Comfy Lifestyle
United States
About 7 hours using the app
Edited June 23, 2026

ley was very helpful and really assisted me in solving my problems

Ralphex Stores
United States
1 day using the app
June 18, 2026

Extremely helpful, and answered my question with clear screenshots with instructions. Very happy!

Little Midwest Farm
United States
About 2 years using the app
Trust1.io replied July 18, 2026

Dear Kailey,
Thank you so much for your kind words and 5-star review! We're delighted to hear that our support team was able to help you and that the step-by-step screenshots and instructions made everything clear. Making things simple and easy to follow is exactly what we aim for, so it means a lot to know it hit the mark for you.
We're always here whenever you need a hand — please don't hesitate to reach out. Wishing you great success with your store!

Warm regards,
The TrustShop Team

August 26, 2026

Best customer service ever

Buff Cake Barkery
United States
About 8 hours using the app
June 16, 2026

great review app, also support is really great specially anna.

Uncap Skincare
India
About 8 hours using the app
Trust1.io replied July 18, 2026

Dear valued merchant,
Thank you so much for your fantastic 5-star review! We're thrilled to hear you're enjoying the app, and it truly made our day to know that our support team — especially Anna — took such good care of you. We'll be sure to pass your kind words along to her!
We're always here whenever you need anything. Wishing you continued success with your store!

Warm regards,
The TrustShop Team

August 17, 2026

good

SHAFAÉ
Pakistan
44 minutes using the app
August 15, 2026

Best ever! So helpful! So quick. Thank you!
AAAA+++!!!!!

Created on Maui
United States
2 days using the app
September 27, 2026

サポート側からメールでより良い見せ方の提案があり、迅速にご対応いただいた。

TANIORI 公式オンラインストア
Japan
21 days using the app