TrustShop: Product Reviews

TrustShop: Product Reviews

Reviews (369)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe exceptional support via live chat and email, often resolving issues within minutes and even handling complex, custom requests. The app is easy to install and configure, with help available for non‑technical merchants. Its clean, customizable review displays and star ratings build strong social proof and customer trust. Many report smooth migrations from other review apps, reliable performance, regular improvements, and strong value from both free and paid plans.

August 11, 2026

good

battewa
China
4 months using the app
August 9, 2026

Very self explanatory and detailed. Great app!

Medifungi
Belgium
About 7 hours using the app
August 6, 2026

Very good support one of the best!

Skinity Skincare
Latvia
About 1 hour using the app
August 3, 2026

Give me ALL the glitter earrings!

Lise Creates Au
Australia
11 months using the app
August 3, 2026

Great quality! The shirts are super soft, comfortable, and fit perfectly. The hats are well-made, fit great, and have a clean, premium look. Fast shipping and excellent customer service. I'll definitely be ordering from Bionic Athletics again!

Apex Athletics
United States
13 minutes using the app
July 30, 2026

Great review app great support

Industrial Plasters
United Kingdom
Over 2 years using the app
June 7, 2026

I had an issue which I couldn't figure out on my own and Anna was able to fix it within a few minutes. She also explained why the issue happened and what she did to resolve it. Great customer service, and I am very happy. Thank you :)

GlamourEyesByChar
Canada
About 2 years using the app
Trust1.io replied July 18, 2026

Dear Charmaine,

Thank you so much for your wonderful 5-star review! We're so glad Anna was able to quickly resolve the issue for you — and that she took the time to explain both why it happened and how she fixed it. We believe that helping our merchants understand the "why" is just as important as solving the problem itself, so it's lovely to hear that made a difference for you.
We'll be sure to share your kind words with Anna! Thank you again for your trust, and please don't hesitate to reach out anytime you need a hand. Wishing you great success with your store! :)

Warm regards,
The TrustShop Team

July 28, 2026

great experience

Yoga Chemistry
United States
2 months using the app
July 25, 2026

very good and solved my issue promptly

ArtTeas®
India
Over 2 years using the app
August 12, 2026

Schnelle und einfache Lösung meines Problems mit der Anzeige der Sterne.

abstandshalter-online.com
Germany
10 months using the app