AI Search & Product Filter |SB

Update: Nancy even helped me troubleshoot for bug outside their scope as a gesture, I am very appreciative for all that they've done for us!

Old: Very good customer support that helps you set up and even customize! Try them out!!!!!!!!!!!!!!!!!!!!!!!!!!!

Update: Nancy even helped me troubleshoot for bug outside their scope as a gesture, I am very appreciative for all that they've done for us!

Old:
Help me displayed the filter issue on mobile! Awesome!! They are also pretty fast responders. Very efficient!

I have built and managed many Shopify sites for several years and tried so many different apps. This app works great! I have been very impressed. The seamless integration, customization, and dependability are second to none. The support staff are great! They are very responsive and very helpful! 10/10 recommend you use this app!

I am still in the beginning stages of rolling out my website, but this app works great and gives my site intuitive searches and filter abilities. Not only is the platform great, but the support team is amazing. They are quick to help out, quick to get back to you, and easy to communicate with. Special shoutout to Nancy! I would recommend SoBooster's apps to anyone!

"There are more than a few search apps to choose from, but what sets this app apart is the excellent responsive customer service. No issue, big or small, is a problem for their help desk." We write this review over three years ago, and since then, our opinion hasn't changed. I am not sure if there are better apps out there, there might be. But we have not been looking for one main reason: amazing responsive customer service.

This app is THE BEST if you want your store to have clean filters for your customers. Our customers love how easy it is to filter by size and color, and our team does, too!

Their customer service is also top tier. I updated our theme, and the filters weren't working properly and our collection looked... not on brand. One quick chat with Nancy later, and they had our collection pages looking better than ever!

Thank you for such a great app and great service!

Does it let you filter products by tags? yes. It worked fine for us, but the price skyrockets based on how many sku's you have in your store. We had crossed the 10,000 product mark which was the plan we were on, and it PREVENTED PRODUCTS FROM DISPLAYING IN OUR COLLECTIONS. I understand if they would have removed the ability to filter or use their search function as that is what it is here to do, but to tamper with an inherent shopify feature is absolutely inexcusable. We spent two days going back and forth between shopify support and our theme support trying to troubleshoot the issue before someone determined that this app was blocking products from displaying until we gave them more money since we had 10,004 products now instead of 10,000. You can now filter with Meta Tags in themes 2.0, and I would recommend going that route if you can as this app will gouge you. We are paying over $100 a month just to filter, and the prices go up to north of $500 a month depending on how large your catalog is. I do have to dig deeper as this apps support says that Meta Tag filtering is limited to 1000 products on shopify, but I will say that I am very frustrated with the way the app behaved without clear indication of what the outcome of not immediately updating would be. (We just crossed 10,000 products a few days ago)

4/9/2024 - Time for another update. I just updated my theme and had some integration issues. The team were great and promptly resolved all of my issues quickly and without a second thought. There were even some settings in the theme that were changed and they picked up those changes at the same time. Awesome app and awesome support. It's great to see such a high quality app and team and we're loving being able to work with them for so long.

14/11/2023 - I had to come back and update my review. If I could give a rating higher than 5 start, I would. The team at SoBooster are awesome. I have asked for some very specific things to be changed for my site and they have always accommodated. There isn't another plugin that compares to this in terms of functionality, performance and any other measure. If you want a filter plugin, this is your best option.

Original review
"Hands down, the best filter/search app and an amazing team to back it up.
I wanted to add a color filter to my website and allow my products to have multiple colors without needing variants set up. I tried a number of other plugins before I found these guys and nothing was easy and none of them really hit the mark.
The team at SoBooster answered my questions super quick and when my preferred quick view plugin didn't work with their collection page, they said "no worries, send us some details and we'll fix it for you". Within 24hrs it worked perfectly. I highly recommend this app and this company. Very professional, helpful and good at what they do."

The support is very responsive, easy to communicate, and spot-on. They were capable to clarify all questions I had, and shoot all troubles I met. Highly recommended.

I have tried many other search and filter apps and nothing compares to SoBooster for their service, support and customisation. Their online chat are always available and keen to help you anyway they can so your business can succeed. They are also super affordable in this space.