Koala Upsell Free Gift & BOGO

Koala Upsell Free Gift & BOGO

Reviews (387)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to install, intuitive to configure, and simple for staff to use, even for advanced campaigns. It’s praised for boosting average order value with flexible gift‑with‑purchase, 2‑for‑1, bundles, and digital freebies based on spend, tags, or multi‑store rules. Design customization and international performance are highlighted, and support is described as fast, proactive, and strong on complex setups and troubleshooting.

October 12, 2026

So far everything is amazing, customer service is great and being able to use rules in the gift setion s perfect! Exactly what i was looking for :)

Soleiz
New Zealand
22 minutes using the app
ProfitKoala replied October 13, 2026

We’re so glad Koala is exactly what you were looking for! Thank you for your review. 🎁

October 9, 2026

Max was fantastic - super speedy to respond to my message for help and made the whole troubleshooting process easy. Really impressed with the customer service

VE Cosmetics
United Kingdom
33 minutes using the app
ProfitKoala replied October 12, 2026

Thank you for the kind words! We're glad we could make the troubleshooting process smooth and easy. 😊

September 30, 2026

love this app! It has so many capabilities, looks great on our websites and the customer service is always A++

summerbrons. Tan
New Zealand
About 3 hours using the app
ProfitKoala replied October 1, 2026

So glad you're loving Koala! 🥰 Thanks for the kind words about the app and our support team! 🏆

September 9, 2026

Outstanding support guys, thank you

Dutch Peptide Labs
Netherlands
About 10 hours using the app
ProfitKoala replied September 10, 2026

Thanks for the amazing feedback! So glad we could provide the support you needed. 🤗

September 3, 2026

Support exceptional. Really love how simple this app is to use

Twigg Puzzles
Australia
About 2 months using the app
ProfitKoala replied September 4, 2026

We're so glad to hear you're enjoying how simple and easy Koala is to use! 🙌 Thank you for the kind words and for your support. 💚

August 21, 2026

Perfect app with an amazing support team—very helpful and quick to respond. Thank you for the excellent support!

ექსქუიზითი Exquisite
Georgia
About 2 months using the app
ProfitKoala replied August 24, 2026

Thank you for the kind words. We're so glad we could help! 🤩

June 9, 2026

Great app and incredibly easy to use. It’s been the best solution we've found for creating different gift offers and promotions. The setup is simple, the features work exactly as expected, and it integrates seamlessly with our store.

Uncertn
Canada
6 months using the app
ProfitKoala replied June 10, 2026

Hello, Thank you for the great review! We’re thrilled to hear the app has been the best solution for your gift offers and promotions :)

July 30, 2026

Brilliant service! Alina very helpful!

BARE BAR
United Kingdom
About 1 month using the app
ProfitKoala replied July 31, 2026

So happy to hear this — thank you! 🌟

July 19, 2026

We have had a really great experience with Koala Gifts. The app is easy to use, works reliably, and makes it incredibly simple for us to automatically add free gifts to our customers’ orders.

Even though we only use a small part of all the features the app offers, it does exactly what we need it to do and saves our team time in our daily order handling.

The support and service from the Koala team have also been excellent. They are friendly, helpful, and genuinely seem to care about their customers.

A very well-built Shopify app that we are happy to recommend to other store owners!

KJoF
Denmark
4 months using the app
ProfitKoala replied July 21, 2026

We really appreciate you taking the time to write this. 😊 It truly means a lot to us. Thank you! 💚

May 26, 2026

We use Koala Upsells & Gifts across our multiple international stores (Global, Germany, and Canada). The app is highly effective and has been a great contributor to our sales growth.

Beyond the product itself, I am extremely impressed with their support team. They are responsive, professional, and very understanding when it comes to managing multi-store accounts. It’s rare to find a team that genuinely works with you to streamline operations and ensure fair pricing across all your sites.

Highly recommended for any brand looking to scale their e-commerce business efficiently!

NICECNC-CA
China
About 1 month using the app
ProfitKoala replied May 27, 2026

Thank you so much for the 5 stars! Your support means a lot to us :)