Koala Upsell Free Gift & BOGO

Great app! It works flawlessly across our multiple stores. The features are easy to use and boost customer engagement. Support is super fast and helpful, and we also got a multi-store discount — much appreciated! Highly recommend.

So far this app has done what I need it to without any issues and their support is always helpful when I have any set up questions. Definitely recommend it for automatically adding a free gift with purchase or showing upsell options to customers.

21/6: 10/10 customer service. Only app that actually works without issues to add gift with purchase. Thank you

2/7: Updating my review. Support is amazing, had a question and they built out a new feature in a couple of days. Wow.

The ROI on this app = Great

The app is easy to set up and works seamlessly with our Shopify store. It made upsells and free gift promotions incredibly simple to implement. The support team has been very helpful and quick to respond whenever we had questions. Highly recommend if you're looking to boost your average order value with minimal effort!

The app is expensive, but does the job quite nicely.

Alina and Max assisted me along the way, and fixed the issue I had quite quickly.

I have another feature request for localisation feature for pop up notification. I hope that will get fixed soon.

I've downloaded multiple "free gift" and upsell apps and this one is my favorite, hands down.

I'm not a Shopify expert by any means so the simpler the interface, the happier I am. It's very straight-forward and I was rolling along soon after I downloaded it, adding offers to my site that I've been meaning to do for ages. I trained someone else soon afterward and she's already cruising along herself, knowing nothing else about Shopify!

I love the clean look that the customer sees as well. There are options to customize it with different color variations and custom icons.

Lastly, the customer support is amazing. They are quick to reply, professional, and genuinely listen to feedback so they can make the app better.

I don't have any reason to stop using this!

This app is amazing! I have used various different offer apps and ended up paying a lot of money for one because (a) it worked, and (b) it did nearly everything I wanted it to.

Then I found this one and it seemed too good to be true, affordable and with ALL the features I want, plus some I didn't know I did until I started creating offers.

The bonus is that if you need help, you are not on your own - I couldn't work out why a product page widget wasn't displaying on all the products it should be so got in touch via the chat, within a few minutes Max was there and soon identified what I had missed (I was using two different product templates, so it wasn't even an issue with the app).

Great app, great value, great back up - thank you guys!

I was using another app that was glitching during an active promotion I was running that was a really big deal for my business.

I quickly sought out another app on the App store and Koala just looked the best for my needs. So I downloaded it and got my new gift with purchase offer running in less than 30 minutes. Maybe even less than 15. It works seamlessly and easily and is exactly what I was after. Thank you so much.

We just used this app for our first free product with purchase offer and it worked great! We had some questions before running the offer and someone answered right away with good suggestions. I recommend it.

The free gift was not applied to my orders correctly. As a result, I had to issue refunds to customers, and some did not complete their orders because they were being charged for the free gift. I received numerous complaints. I do not recommend using this app