Koala Upsell Free Gift & BOGO
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up, even across multiple international stores, with a clean, customizable design for upsell and free‑gift offers. Many report higher order counts, AOV, and conversion rates using automated rules and complex conditions. It integrates smoothly with Shopify, reliably handling inventory and billing. Support is frequently praised as fast, proactive, and open to adding new features based on merchant feedback.
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Todo fenomenal con Alina! Una gran ayuda!
¡Muchísimas gracias! ¡Nos alegra mucho haber podido ayudar! 💚
TOP
Love to hear it! 🐨 Thanks for choosing Koala! ✨
Ik wordt altijd heel snel en goed geholpen
Bedankt voor je review! 😊 Fijn om te horen dat je altijd snel en goed geholpen wordt. We waarderen je support!
Great App, great support (although I wish their chat widget actually recorded previous chat threads).
I had issues with how my widget looked and they fixed it for me within days.
Really good upsell App for the price
Hello there,
Thank you for your detailed feedback! We’re glad we could help fix your widget quickly and that you’re enjoying the upsell app. :)
Koala Gift Team
Even though I’m not a Pro user, I can easily use Koala and set up advanced campaigns. It’s great that I don’t need to contact support or anyone else for this. Thank you
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Koala makes it easy for you to set up advanced campaigns on your own. Making the app intuitive and easy to use is exactly what we aim for. We truly appreciate your support 😊
Works great!
Thank you for the 5 stars! We’re glad to hear the app is working great for you 🚀
I Love this app and keep finding new ways to use it. It has definitely increased my orders and order minimum $ spend. My customers look forward to all the freebies. Louie in customer service was a huge help too.
I'm sick of this company. I already pay $599 per year for Upsell Koala. The purpose of the app is to offer upsells to my customers. Now they want me to get a SEPARATE app for a SEPARATE subscription just to be able to do a BOGO upsell. That's ridiculous. I'm unsubscribing from both just because I don't like being taken advantage of.
Hello,
Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.
Looking forward to hearing from you.
Regards,
Koala Gift team
We tried several other apps, but Koala was the first to meet our needs for customer tags and the criteria we were looking to achieve. They provided outstanding customer service, Max in particular. He was competent, capable, and quick to resolve issues.
Finally, an app that actually delivers on its promises! From the very beginning, I received excellent customer service, which I truly appreciated since I was in a rush to set up a sale on my website. The native Shopify app lets you create discounts with free gifts, but the customer has to manually add them to the cart—which I found too confusing. This app solved that issue by allowing me to set up rules so the free gifts are automatically added to the cart. Quick, easy, and exactly what I needed. I absolutely love this app!
