Koala Upsell Free Gift & BOGO
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Reviews (388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up, even across multiple international stores, with a clean, customizable design for upsell and free‑gift offers. Many report higher order counts, AOV, and conversion rates using automated rules and complex conditions. It integrates smoothly with Shopify, reliably handling inventory and billing. Support is frequently praised as fast, proactive, and open to adding new features based on merchant feedback.
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We use Koala Upsells & Gifts across our multiple international stores (Global, Germany, and Canada). The app is highly effective and has been a great contributor to our sales growth.
Beyond the product itself, I am extremely impressed with their support team. They are responsive, professional, and very understanding when it comes to managing multi-store accounts. It’s rare to find a team that genuinely works with you to streamline operations and ensure fair pricing across all your sites.
Highly recommended for any brand looking to scale their e-commerce business efficiently!
Thank you so much for the 5 stars! Your support means a lot to us :)
Fantastic support and amazing app. Highly recommended.
Thanks for the amazing feedback and recommendation! We really appreciate it. 🌟
Great app with brilliant support. Petar was a great help
Thank you for the kind words! We're glad Petar could help and that you're enjoying the app :)
The Koala team have always been quick to respond and Alina was a great help in navigating USD and CAD currency challenges we were having.
Thank you for the wonderful review! 🌟 We're happy to hear Alina was able to assist with your currency setup. Don't hesitate to reach out if there's anything else we can help with.
Easy to install and navigate. Has all the functions we need! Great customer service who answered a question I had in less then 10 seconds!
Thanks for the awesome feedback! We’re glad Koala has everything you need. 💎
Super fin app og især hurtig support og hjælp er vigtig for os. Tak til blandt andet Gyte og Peter - de svarer hurtigt.
Tusind tak! Vi er glade for, at I er tilfredse med Koala og vores support. 💚
I was looking for an app that would let me target the free gift based on a customer tag.
1. I add a free gift via a pop-up in the cart if a customer did NOT have that tag.
2. I add a different gift if they do have that tag, and automatically place it in the cart, with a three second notification that it was added.
This was surprisingly hard to do with many apps and make it look good to site visitors. Koala has room to improve in terms of giving me flexibility to do better design, but on balance, I'm loving it so far. It gives me 90% of what I need.
Max in customer support was very helpful. I also get the feeling that they take seriously customer requests so I'm optimistic that we'll see some further improvements down the road
Thank you so much for the detailed feedback!
We appreciate your honest thoughts about design flexibility — feedback like this helps us improve the app further. :)
nice
We love hearing that. Thank you!
Estuve buscando por mucho tiempo una app que hiciera lo que hace Koala. La verdad es que no es barata pero si muy util, claramente no es 100% adaptada a la tienda y hay que ajustarse un poco pero funciona perfecto. La verdad es que vale la pena por experiencia a cliente y tambien para tener en el pedido los productos de los packs, para hacer descuentos, regalos a nuestros clientes. Yo personalmente soy muy exigente con el estilo (diseño, colores, fuentes, imagenes) por lo que uso poco el upselling pero me encanta el funcionamiento. La razón por la que lo sigo pagando es para cargar los productos que regalamos en nuestra facturación y que se descuenten de inventario y salgan de bodega correctamente. Gracias! Ah, y el soporte responde a tiempo, que es muy necesario.
¡Muchas gracias por tu reseña de 5 estrellas! 😊 Nos alegra saber que Koala te ayuda a gestionar ofertas, packs y productos de regalo de forma eficiente. También agradecemos mucho tus amables palabras sobre nuestro equipo de soporte. ¡Gracias por tu confianza y apoyo!
Easy to use and very effective
So glad it's working well for you. Thank you! ⭐
