Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

July 16, 2020

After testing other apps, I should have tried this one first. Handles our multiple online shipping options with the capability to edit. Best on the market!

Cardinal's Sport Center
United States
6 months using the app
May 1, 2018

Wow, Brian actually picked-up the phone, helped me set it up and it took 10 minutes. Easy, fast and it works. Don't know why I waited to call. Awesome.

Hamboards
United States
6 months using the app
Edited December 30, 2020

The app can do most of what I want.
Got some issues but the support team managed to solve it promptly, I am appreciated and will continue to use this app :)

HealthyPIG
Hong Kong SAR
18 days using the app
September 22, 2019

Awesome app and even better team to work with. I was able to get it running quickly with some small help from their team and they were incredibly responsive.

Happy Feet Slippers
United States
3 months using the app
December 4, 2018

The customer support is simply outstanding. Someone helped at literally 11:40pm in the evening (their time). Pretty damn impressive. And the app is wonderful too.

RepeaterStore
United States
6 months using the app
January 27, 2023

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

Porto's Bake at Home
United States
10 months using the app
June 3, 2022

This app has been very successful and perfect for our needs. Between the customer service and the app functionality, I highly recommend the Advanced Shipping Rules.

Jones Golf Bags
United States
About 2 months using the app
May 20, 2018

Excellent app! Support even better! Wish I would have found this app sooner, I tried another 'Advanced' type of shipping app but it was WAY out of date and seemed buggy.

Truck Mount Forums
United States
3 months using the app
Edited February 22, 2021

This app solved the issues we were running into with shipping parameters. Their support is also very helpful and walked us through each and every step. Highly recommended

Hatchet Outdoor Supply Co.
United States
Over 1 year using the app
October 21, 2022

Works great. Was able to add manual rules to exclude PO Box variations from UPS rates & from a custom Free Shipping rate. Support is amazing. Quick and helpful responses.

First Endurance
United States
16 days using the app