Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

October 17, 2019

This app is a game changer for my store, THANK YOU! Amazing customer service help also! I had a few set up questions and was promptly helped :)

Blended Thread Fabrics
Canada
5 days using the app
July 24, 2022

I used the app to add blended rates and zone wise shipping rates to our store. Molly was extremely helpful & patient in solving all our queries.

McGreals
New Zealand
Over 2 years using the app
July 31, 2019

A fantastic app - nice and simple to use yet very powerful, backed up with support from a super helpful developer. Would wholeheartedly recommend.

Condor Cycles
United Kingdom
9 months using the app
December 13, 2016

One of the best apps I have used, not only a great app but also, the customer support is top notch, emailed and within the hour my problem was fixed

Sparks Warehouse
United Kingdom
4 months using the app
May 21, 2019

Awesome customer service. Great customization for different shipping rates for all different needs. Definitely would recommend giving the app a shot.

United RV
United States
3 months using the app
Edited September 14, 2018

Amazing and robust app and the developer is accessible and super helpful. We used it to sep up some complicated shipping rules and it worked very well.

Zero Gravity Racing
United States
3 months using the app
June 8, 2020

Wonderfully elegant way to solve the complexities of having several PoD suppliers while managing international shipping solutions. Great support staff!

Kaiser Cat Cinema Webshop
Belgium
11 months using the app
April 28, 2020

I've used ASR on several stores. Works great every time. Exceptional support and consistent response time. Highly recommend this app to any store owner.

HHPLIFT
United States
21 days using the app
August 24, 2022

Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.

Starface World
United States
About 1 year using the app
March 25, 2019

Great app - solves our shipping config issues. We're using it on 2 sites and it works perfectly. Great support as well - definitely worth the investment.

Laughing Lamb Fibers
United States
10 months using the app