Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

November 14, 2018

Great App and even better customer service! they are extremely helpful in answering any set up questions, Highly recommend

Aldea Home & Baby
United States
2 days using the app
January 8, 2019

Works great! Intuitive and capable. We use ASR on our retail and wholesale stores. Support is great too. Highly recommend...

Chicago Brick Oven
United States
10 months using the app
March 2, 2021

Fantastic App. Easy to use and easy to integrate. Molly is very responsive to any questions you may have. Highly recommended.

Low Carb Canada
Canada
About 2 months using the app
September 30, 2019

Great customer service. Solved a tricky issue I had with specific postal code deliveries! So incredibly happy I found this app.

Present Day
Canada
3 days using the app
March 21, 2019

Just started using the app. So far, it seems to work perfectly for what we needed. The support team is extremely helpful as well!

Wadsworth Salon
United States
2 days using the app
February 15, 2021

This has been a great app addition to our Shopify store. Molly is always incredibly helpful at troubleshooting and with a quick reply.

Hawkins New York
United States
Almost 2 years using the app
February 24, 2021

Awesome customer service & technical support. No more losing on shipping with multiple boxes. Customizable as it should be from the start

FIREBIRD SKYDIVING
United States
About 22 hours using the app
Edited September 14, 2018

Highly powerful and customizable. Responsive support and good help docs. This is the only shipping app that met (and exceeded) our needs.

Office Ready
United States
9 months using the app
February 14, 2017

Awesome App!!! Easy to use, does exactly what we need it to do, and works great. Their customer service is also awesome.. Highly Recommend!!

Andis Way
United States
9 months using the app
April 9, 2019

I needed a solution to charging shipping per vendor and this app performed beautifully. Great support too helped me through. Very easy to use

Spirit of the Maker
Australia
5 days using the app