Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

February 9, 2022

Great app and great customer service - would recommend to anyone needing help with custom ship methods

Shop Seventh Sense
United States
8 months using the app
December 24, 2018

what a great app that helps with shipping and help us solve all of our complex shipping needs worldwide

Kewlioo
United States
7 months using the app
June 20, 2019

Just what our store needed! Very prompt and customer service as well! Keep it up! Totally recommended!

Überbartools™
Australia
About 20 hours using the app
February 2, 2022

The support team are great and if it can be done they will help you get there... Molly was a superstar!

Ecoriginals
Australia
2 months using the app
April 1, 2018

Love it, easy to use! Allows you to add per item shipping. See it in action:

www.madsportsstuff.com

Madsportsstuff
United States
About 2 months using the app
Edited July 23, 2021

This app works great. App support is quick and thorough specifically the support from Molly has been amazing.

Hoodoo Sports
United States
Almost 2 years using the app
April 7, 2021

Molly is great and there's always a way to eventually configure any combination of orders and items and rates.

Magic Spoon
United States
About 1 year using the app
March 12, 2021

Molly from their support team was the most helpful! So grateful for her help in helping us get things situated.

Defiance Fuel
United States
About 2 months using the app
March 16, 2022

ASR solved all of the limitations of Shopify shipping and made it easy. Support was responsive and helpful. Thank you!

Brio, the innovative air purifier
United States
About 2 months using the app
Edited January 29, 2019

Everything was effortless and the customer service unmatched. Highly recommend for complex shipping rule configurations.

Levante Brewing Company
United States
About 4 hours using the app