Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.
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Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.
Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!
So far a great app. We will give an update.
Really happy with the application itself and the quick support from the developers.
Incredibly simple app that solves SO many problems. Incredible customer service as well!
App used for many of our products Assistance is Prompt, Knowledgeable & clear directions to rectify
Immediate support & provided easy-to-understand instructions for my custom setup. Highly recommend!
After an initial problem getting support, the issue has been fixed... looks to be working. Thank you.
Thank you for the prompt and helpful follow-up. The app is truly helpful to automate the sales flow!
We got your message about the issue you were having, and sent a quick reply that we made a collaborator access request so we could login and take a look, and never got a reply from you. Please reply to the email thread ASAP. And include your phone number and a good time to call so we can troubleshoot this for you. The app did not have any downtime, so its like a set-up issue. Looking forward to your email. We see you may be in non-Western time zone. We can have someone call you this weekend, late night to help troubleshoot the issue.
This app is excellent and the developers were really helpful in setting up our shipping rules. Thanks!
