Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

June 3, 2019

This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!

Paradise Candles & Gifts
United States
3 months using the app
March 3, 2022

The customer support is great! I love that they can reachable and get back with help within a good time frame. I also love the video answers to my questions. Very easy to work with.

The Shops at Mount Vernon
United States
Over 3 years using the app
July 19, 2018

This app does exactly what I needed it to by allowing free shipping when certain products are present in the cart. Customer service was great at helping me set everything up. Thank you!

Fleet Sheets
United States
About 7 hours using the app
August 22, 2018

GREAT customer service and the app lets us do exactly what we need it to. We wanted a certain shipping rate to appear for a specific product group and we got it set up! Thanks so much!

Stagingshop Sweatybands Com
United States
2 days using the app
Edited June 3, 2025

Advanced Shipping Rules has been a great addition for us. Brian & Molly have been very helpful and prompt in the few cases where we've had questions. We certainly recommend this app.

M & M Tack Shop
United States
About 6 years using the app
August 30, 2016

Great app! Much easier to use than other shipping apps. We used it to create a rule where products get free shipping if their weight is set to 0. The app offers many other possibilities!

Owlkids Dev Chinese
Hong Kong SAR
About 2 months using the app
February 4, 2021

Awesome app, and really talented (tech savvy) CS team to help out. I use it specifically to ship orders with 2+ units all in separate boxes (not possible with normal shopify). Recommend!

Animalhouse Fitness
United States
2 months using the app
September 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Rare Tea Company
United Kingdom
Almost 3 years using the app
October 26, 2021

Great app, but even better support. Reviewed my request and recorded a personalized video with instructions on how to implement our necessary solution for our custom needs with the app. A+

Terra Outdoor Living Store
United States
5 months using the app
July 12, 2019

App is really well done. :D There are so many shipping rule combinations you can do depending on what your business needs. They also have a great support team! Massive help. Thanks heaps. :D

VOLTA Charger
Australia
About 1 month using the app