Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

February 17, 2020

Great app, many advanced features, and amazing support. We used it to rename shipping methods of FedEx and to block products from being shipped outside of the US. Thanks, Jay for all your help!

Fresh Jagua ®
United States
About 1 month using the app
September 16, 2021

The support staff is very helpful and responds to tickets quickly. We average about one ticket per year. We ship a product that Fed Ex considers hazardous material, so that factors into shipping rules.

Margot Elena
United States
Almost 4 years using the app
September 5, 2018

Great app to give certain products free shipping. As we use a few different suppliers and some have free shipping the basic membership works well on our home and garden site https://wroughtironhaven.com

Wrought Iron Haven
United States
7 months using the app
December 19, 2020

Advanced Shipping Rules allows me to offer a variety of items with different shipping methods and prices. Rules allow for many different and even complex shipping scenarios. Customer service is very good.

Lapidary Mart
United States
Over 1 year using the app
June 23, 2020

These guys are amazing! Really. They gave great and quick support that hit the mark. I tried two other parcel and shipping apps and these guys have performed the best by far. I am a fan. Thanks a million!

WILDWURST
Switzerland
About 9 hours using the app
December 4, 2017

Fantastic experience with Advanced Shipping Rules. They came to my help immediately regarding my problems/questions (literally 2 minutes!). Love the app, love the people behind it, great Shopify App overall.

Junipersales
Canada
9 months using the app
April 10, 2020

I used this app to get more exact shipping rates. The app is great but I must add in that the team is superb! Anytime I would give ASR a call, they were more than willing to help me out! Thanks again ASR team!

Slowdown Studio
United States
2 months using the app
March 17, 2021

Molly really helped me to get things set up! She even jumped on a call with me! Now I my Printful drop shipping customer orders are charged the correct amount for multiple items from the same category. Yippee!

Terry Runyan Creative
United States
2 days using the app
April 26, 2019

Amazing app - helped solve important aspects of shipping customization. Brian was very patient, clear in instructions and help solve the issues for my case. Two big thumbs up - very happy with the experience!!

farmersjuice
United States
3 days using the app
December 13, 2022

The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.

Pretty Bad Co.
United States
About 5 years using the app