Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.
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The customer service is fantastic!! I received help in setting up the app even though it was during the holidays. Brian even set me up in a custom plan that fit our store better. 5 stars for this app and service.
The best customer service I've ever received for a Shopify app. The app itself is also a dream, no glitches with our theme, clean and understandable layout, and works perfectly for our online store. Recommended.
I would highly recommend this app. I have been using this app to calculate shipping on our Shopify site for two years. Molly and the team are great to work. They are very thorough and responsive to my questions.
Solved our shipping problems of adding multiple flat rate cost per product (something you can't do in Shopify shipping settings). Customer service was great and even called to help me get my settings configured.
My experience with this app has been great! The app works as advertised and has more functionality than previously thought. Support is quick, helpful and professional. Its my pleasure to leave a great review here.
I've used this App for two years now, and after receiving help for complex changes, I'd just like to say this is the only shipping App, of the many tried, that manages complexity logically, and with great support.
App is a nice piece of code engineering. Customer support was great in helping me determine where set-up conflicts were happening as well as missed configuration points so I could clean things up. Smooth sailing now!
Needed this app to offer free shipping on any order containing a specific product! Sad that Shopify doesn't support this (in shipping or discount codes). Support helped me configure my rules correctly. Very satisfied!
We used this for a couple stores to manage shipping incentives that can get fairly complicated. The app handles it all well and their support staff has always been excellent at helping us configure it to fit our needs.
Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!
