Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

October 5, 2018

Great app, and it did the exact function that I needed for some complex custom shipping rates. Great customer service too. Would highly recommend

Jeremyville Corner Store
United States
10 minutes using the app
January 20, 2017

Was using this app for awhile.

Found out today that for the last few hours it was just straight up showing customers an error and preventing them them from checking out.

Brilliant...

Moto Key Tags
United States
5 months using the app
Edited June 23, 2017

Update, someone from the company finally got back to me to help install and use the APP. Thank you
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Worst APP company ever! I got this app to do restricted shipping zones and I needed help setting it up. I called them several times, no answer! Their phone is not even a real phone but a google voice phone! And I emailed several times and NO reply! Just uninstalled and will be using a different APP!

Shopmissa
United States
About 2 months using the app
Edited December 2, 2020

This is by far the best shipping tool available. I had a lot of trouble getting different rates, box sizes to different parts of the country. Shopify did not have any solutions for this. Update - 1.5 years later - app is pristine, works incredibly well and the customer service is top-notch ASR is a complete game-changer for our business, US Citrus. I could not think of one thing a business would need to do with regards to shipping that this app could not handle. The amount of logic that went into building this platform is staggering. I had one question, and Brian called me back right away and found a solution in about 30 seconds. This app is indispensable for our business, keep up the good work guys.

US Citrus
United States
Over 1 year using the app
Edited April 25, 2019

This app is perfect for my needs. I upgraded my Shopify plan to get calculated shipping. I downloaded a different app and after 5 months of support help, I never received calculated shipping. I downloaded Advanced Shipping Rules one evening. I had it connected to my store, products groups set up, and guess what else? Calculated shipping rates for Pixels, Printify, and Gooten. I never had to contact customer support during the setup process. No coding, no template problems, it just worked. I am not a large store, but I have 400+ products and several thousand variants. I had ASR set up in one evening. After running a bunch of test purchases with domestic and international addresses and various products, I never stumbled upon an error in rates. I flipped the off switch on my original shipping app and switched on ASR. It is more expensive than the app I was using, but I could not be more pleased that my rates are calculating correctly.

Joe Lach Digital Artist
United States
6 days using the app
July 25, 2018

Asked for help weeks ago and never even received a reply

Swiftoutdoors
New Zealand
4 months using the app
Edited September 3, 2019

No way to automatically assign products to groups, and randomly empties groups. Really expensive too! Switched to Bespoke Shipping, one of many apps that is half the price, unlimited, and does everything we want reliably.

Chamberlain Music
United Kingdom
Over 1 year using the app
December 12, 2018

A very good app but once you start adding some subzones and then rates for each subzone you will easily hit the $99 a month plan and it's simply not worth the cost for a small business

Butlers Wine Cellar
United Kingdom
About 3 hours using the app
June 10, 2021

Looks like an awesome app... clean. BUT.... You have to manually select products to add them into 'product groups'. This isn't ideal when you have a lot of products. You can't automate this process by choosing type, collections, or tags. That's unfortunate. For stores with a few products, this may be ideal.

Guardian Baseball
United States
About 1 hour using the app
February 27, 2026

Easy to Use. Highly Recommended. Great Customer Support!

Hat Club
United States
About 4 years using the app