Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.
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This is an amazingly easy to use and important app to solve a very annoying problem of Shopify's! Molly is wonderful and so helpful.
Great App. Great new interface, makes setting rates so easy. Special thanks as well to Brian who is always on-hand for support. Cheers
Great customer support! I had a question about including customs duty calculation and the option was easy to apply. My store is running smoothly with this app.
This app has solved all of our shipping issues and custom requirements. To top it off, customer support is amazing! Truly appreciate their help and this amazing app. 100% recommend!
Finally, a shipping at that does what I need it to! Honestly, this app should just be integrated into all shopify accounts. Support was very quick and helpful when I got stuck. Overall, a really great app.
I used this app in order to help me configuring my shipping rates with special rules & it was really useful & accurate.
In addition, the customer service team is quick to respond, very helpful and supportive.
I really recommend this app :)
Great assistance when setting it up and I think the app will fit my shipping needs. Unfortunately, Shopify's own shipping solution isn't well suited if you're using customized packages for different variants of your products. ASR could solve that problem!
Awesome app and customer service! I would highly recommend this app to anyone. I was totally overwhelmed and ready to give up and within a few minutes of speaking with Brian at customer service I was up and running. And his response time was amazing as well! Thanks!
Although we don't need to use the app at this moment, I must say that Brian with ASR was awesome! He took the time out of his schedule to contact me over the phone and help me decide the best shipping route for my business. I was blown back with his willingness to help me. Thanks again Brian, and I'll talk to you soon!
This app helped me maintain my local delivery settings while offering blended rates for POD items. Shopify makes this especially tricky, but Molly at ASR helped me find the perfect work-around. Customer service response time was incredibly fast and very flexible in responding to my skill level. 5/5 Would recommend to a friend.
