Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

May 29, 2024

We use the Advanced Shipping Rules app on multiple websites. It offers many features, and the support provided is second to none. It is highly recommended for store owners who want to configure a complex shipping matrix with multiple product groups and different rules.

Relaxus Professional
Canada
About 3 years using the app
May 1, 2024

We had some very specific requirements that were needed for some of our international shipping scenarios. This app is great and with Molly's fantastic help, we were able to get this set up and sorted quite easily. The UI is very user friendly and the rules management is very thorough which allowed us to fine tune our pricing.

JLR London
United Kingdom
23 days using the app
April 12, 2024

A great app made by a great team!!

This app enables advanced shipping settings that Shopify typically struggles with. It allows you to set priority rates when multiple items are in the cart and offers detailed settings for each product group.

The support team is responsive, making it a reliable choice.

住設プロ 本店
Japan
9 months using the app
February 23, 2024

We noticed an error with one of our shipping rates, contacted the tech team. Had a very quick response from Molly who helped us solve the issue in no time at all. The error was a manual one on our behalf when we first set up the rates, the app itself works really well for us and we would definitely recommend it.

Suffolk Latch Company
United Kingdom
About 3 years using the app
January 27, 2024

I can't imagine running our business without this app. It provides critical shipping versatility and the service is top shelf. Shipping variations can get really complicated and confusing fast, so it's great to have an app like this with such great options, and incredible service support.

Rocky Knoll Farm
United States
Almost 3 years using the app
January 3, 2024

The whole shipping process has been and continues to be a learning experience for us! The support we've received from ASR has been nothing but phenomenal. Molly has been great not only as a problem solver (due to user error) but also as an educator, providing us with detailed instructions and recordings. We highly recommend this app to manage shipping.

Elecraft
United States
Over 5 years using the app
October 12, 2023

Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR!

Suzanne
Nitro Pinball Corp

Nitro Pinball Sales
Canada
Over 3 years using the app
September 8, 2023

I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping.

In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.

The Fine Bedding Company
United Kingdom
Over 2 years using the app
Edited March 27, 2026

I use this app to set custom rates, calculated and blended rates for products. It works so well, and makes it easy for me to only allow certain rates to show for certain products. Excellent customer support as well, very quick and helpful responses!! They are great!

Didspade
United States
Over 6 years using the app
February 16, 2026

Technical support is excellent. Fast response with clear, concise instructions. Thank you Molly!

Hobarts
United Kingdom
Over 4 years using the app