Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

October 13, 2026

Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

EUME
India
6 months using the app
October 1, 2026

We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.

Typsy Beauty
India
Over 2 years using the app
September 29, 2026

With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.

World of Asaya
India
Over 1 year using the app
September 28, 2026

A reliable AI assistant for a brand like ours. Verifast helps riders pick the right helmet, answers size and certification questions instantly, and supports them after purchase too. Smooth setup and a responsive team.

Vega Helmets
India
3 months using the app
September 28, 2026

When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.

Axor Helmets
India
3 months using the app
September 25, 2026

Two months in and Verifast has become a good sales assistant for us. It engages visitors proactively, answers questions on purity, lab testing and product usage, and guides them to the right product. The team is quick to adapt the bot to our needs. Recommended for any D2C brand with a detailed catalogue.

loveofindia
India
3 months using the app
September 25, 2026

Verifast has been a great addition to our customer experience. With customers asking about different skincare, haircare and makeup products, it helps them get quick answers and find products based on their specific needs. It has also reduced a lot of repetitive queries for our team, and the Verifast team has been very responsive with ongoing improvements.

Olivia Beauty
India
Over 1 year using the app
September 23, 2026

Verifast AI Chatbot provides quick responses to product-related customer queries. It helps customers get instant information without having to wait for a support agent. It also subtly nudges customers towards checkout without feeling overly pushy or sales-driven. Overall, it’s a useful tool for improving response time, engagement, and the overall customer experience.

FASHOR
India
10 months using the app
September 23, 2026

We’ve been using Verifast AI on our website and it has made handling customer queries much easier. It’s especially helpful for answering product-related questions and helping customers understand which products might work for them. The setup was pretty straightforward and the team has been responsive whenever we’ve needed help. Overall, it’s been a useful addition to our website.

Adya Organics Official
India
7 months using the app
September 23, 2026

We’ve had a really good experience with Verifast AI on our website. It helps us handle customer queries instantly and makes it much easier for shoppers to find the right products. The setup and support have been smooth, and we’ve also seen a positive impact on engagement and conversions. Overall, it’s been a really useful addition for us to uplift the revenue and automate resolution of post sale queries

SOIE Woman
India
3 months using the app