Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

June 1, 2026

Since adding Verifast AI to our store, the impact has been clearly measurable.
Around 2.3% of visitors are actively engaging with the chatbot, and nearly 6% of them convert as their queries get resolved instantly.
This small addition is now driving close to 3 lakhs in monthly sales, while also delivering a strong ROI and reducing support effort for our team.

WorldOfOorja
India
2 months using the app
Verifast replied August 25, 2026

These numbers are incredible! A 6% conversion rate and close to 3 lakhs in monthly sales from the AI chatbot is exactly the ROI we love to see. Thank you for sharing so openly.

May 27, 2026

Verifast AI has been a solid addition to our store. The chatbot handles customer queries instantly, makes product discovery smoother, and has noticeably reduced the load on our support team while improving overall conversions.

Nostrum
India
About 2 months using the app
Verifast replied August 25, 2026

Instant query resolution, smoother discovery, and better conversions, that's the AI chatbot doing its job well! Thank you, and glad it's easing the load on your support team too.

May 26, 2026

Verifast has been a great addition to our store. It handles sensitive men’s wellness queries discreetly 24/7, guides shoppers to the right products. It has reduced support load and was seamless to set up. Highly recommended!

ForMen Health
India
12 months using the app
May 14, 2026

Added Verifast AI to our store and it’s been quite helpful, especially for products where customers need a bit of guidance before buying. The chatbot explains things clearly, helps with better choices, and has noticeably reduced the load on our support team.

Triphal
India
5 months using the app
Verifast replied August 25, 2026

For considered purchases, a little guidance goes a long way, and it's great the AI chatbot is providing exactly that while lightening your support load. Thank you for the kind words.

June 15, 2026

it was great! nice team very helpful and responsive.

Silvish
India
5 months using the app
May 11, 2026

Tried Verifast AI on Love Earth and it’s been a really smooth addition. Customers usually need help picking the right shades and products, and the chatbot handles that effortlessly. It’s made discovery easier, while also reducing a lot of load on our support team. Great AI Chatbot

loveearth.in
India
10 months using the app
Verifast replied August 25, 2026

So glad it slotted in smoothly, thank you! Shade and product selection is exactly where the AI chatbot proves its worth, making discovery easier while taking real load off your support team. Grateful for the kind words.

April 28, 2026

We’ve been using Verifast AI at Luxe by Kan, and it’s been a strong addition to our platform. It has made it easier for customers to navigate our premium beauty & skincare range, helping them make quicker and more confident purchase decisions, which has positively impacted conversions.

The insights have also been quite useful in understanding customer behavior better. What stands out most is the support from their team, the POCs are responsive, proactive, and easy to work with, making the overall experience smooth and efficient.

Luxe by Kan
India
3 months using the app
Verifast replied August 25, 2026

Navigating a premium beauty range takes Navigating a premium beauty range takes the right guidance, so we're glad the AI chatbot is helping your customers decide with confidence. Thank you, and lovely that the insights and our POCs have made it smooth.the right guidance, so we're glad the AI chatbot is helping your customers decide with confidence. Thank you, and lovely that the insights and our POCs have made it smooth.

April 27, 2026

Beauty in Everything is built on very specific skin science — Chromabright for pigmentation, Vital Oxygen technology for tan, 3D Matrix for overnight repair. Customers come in genuinely curious but also a little overwhelmed choosing between the right serum, the right ritual kit, whether to start with O2WOW or go straight to Plumped. Verifast handles that nuance well. It understands concern-based navigation and guides someone dealing with dark spots very differently from someone focused on anti-aging. Dr. Dinyar's philosophy has always been about understanding skin before prescribing — Verifast brings that same intent to the first touchpoint online. Drop-offs at the product decision stage have come down noticeably.

beautybybie
India
4 months using the app
Verifast replied August 25, 2026

Concern-based navigation is exactly where the AI chatbot shines, guiding a pigmentation customer very differently from an anti-aging one. Lovely to bring Dr. Dinyar's philosophy to that first online touchpoint.

April 27, 2026

Fashion is a lot of choices - occasion, size, budget, vibe. Our catalogue covers everything from co-ords and party dresses to ethnic sets and office blazers, and customers can get lost deciding. Verifast steps in exactly where we need helping someone figure out whether the date night co-ord or the ruffle midi works better for their plan, or guiding a guy between a shacket and a blazer for a sangeet. We drop new styles every week and keeping support updated is tough. Verifast handles the discovery and the common queries so the team isn't buried. Big difference.

Showoffff
India
2 months using the app
Verifast replied August 25, 2026

Fashion really is a maze of choices, and it's great the AI agent is handling discovery and those common queries so your team isn't buried under every weekly drop. Thank you, big difference indeed!

April 25, 2026

Integrated Verifast AI on The Dr. Choice and it’s been a strong addition to our support setup. The chatbot handles most customer queries around products and usage really well, which has significantly reduced the load on our support team. It keeps responses quick and consistent, while still guiding customers clearly enough to make confident decisions.

Doctor's Choice
India
10 months using the app
Verifast replied April 27, 2026

Support load down, customer confidence up. That's the AI chatbot doing exactly what it should. Appreciate the trust!