Reviews (143)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.
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Verifast AI has become an important part of our customer journey. The chatbot engages shoppers at the right time, answers product questions instantly, and helps them make confident purchase decisions. We've seen better conversions, a noticeable drop in support workload, and an overall smoother shopping experience. The team has also been incredibly responsive and supportive whenever we've needed them.
Thank you for this! Great to see the AI agent engaging shoppers not just on website, but also on Instagram at just the right moment, lifting conversions, and lightening your support workload. Always here whenever you need us.
A really helpful app! The AI bot works intelligently and performs very well. Chahat and the rest of the team have also been very supportive and helpful.
This app has incredible features, and honestly, I don’t think there is much competition for it. Chahat is extremely skilled at explaining everything clearly and making the app easy to understand. Overall, it’s a really great app with amazing features and excellent guidance. Highly recommended!
It has been 15 days since we implemented Verifast on our website. The best part of the app is - it is my 24/7 employee who can help with the queries of our customers and the customers are also happy that they are being heard. We are curiously waiting for the month to complete to understand the reports that get generated because that will paint the real picture. Thank you Verifast for being VERY FAST!!!
A 24/7 employee who keeps customers heard, we couldn't have said it better, thank you! Can't wait for you to see those first reports. And yes, we'll stay VERY FAST for you.
★★★★★
We have been using Verifast at ArcticMed for some time now, and I am very happy with both the platform and the team behind it.
The AI assistant has worked really well for us. Our customers often have quite detailed questions about our products, and Verifast helps them get quick and relevant answers directly on our website.
What I also like is that there is much more in the platform than we are currently using. They keep developing new features, and I believe we still have a lot of potential to get even more value from Verifast in the future. I am especially interested in the upcoming integrations with Instagram and Facebook.
The team is very responsive, easy to work with and genuinely interested in helping us improve.
For us, Verifast has been a very good addition to our Shopify store, and I can definitely recommend them.
Verifast AI has fit seamlessly into our store experience. Customers often come with specific health goals and product-related questions, and the chatbot does a great job of guiding them with relevant information instantly. It has reduced a significant amount of pre-sales support effort while helping shoppers make quicker, more confident purchase decisions.
Guiding customers toward their specific health goals is exactly where our AI Chat agent earns its keep. Thank you for the kind words, and glad it's easing your pre-sales effort too.
Verifast AI has been a great addition to our store. When customers are shopping for jewelry, they often have questions around designs, gifting, customization, and product details. The chatbot handles these conversations seamlessly, helping shoppers make confident decisions while reducing the load on our support team. We've also seen better engagement and stronger conversion rates since implementing it.
Jewelry shoppers come with so many questions around design and gifting, so it's great the AI agent is handling them seamlessly while lifting your conversions. Really grateful for this review.
Since adding Verifast AI to our store, customers have been getting answers to their oral care questions much faster. Whether it’s choosing the right products, understanding ingredients, or building a routine, the chatbot handles it smoothly. It has reduced a significant load on our support team while helping shoppers make quicker purchase decisions and improving overall conversions.
Faster answers, a lighter support team, and quicker decisions, that's a strong combination! Thank you for sharing, we're glad the chatbot is delivering on all three.
Verifast AI has been a meaningful addition to our store. Customers often have questions before choosing products, and the chatbot helps them find the right options with instant, relevant guidance. It has improved engagement, reduced the load on our support team, and helped create a smoother shopping experience from discovery to purchase.
We've been using Verifast for almost two months now. Initially we weren't convinced about any AI-powered chatbot in the market, so we decided to start with a trial just to test the waters. We ended up continuing because it genuinely proved useful. It helps us pull insights and capture voice of customer directly from the chats, and it also converts customers to a good extent. The support team has been excellent too. They take the time to understand our requirements and always try to accommodate the best possible solution. On the whole, we're quite happy with Verifast and would happily reccommend it to other brands.
It's been a really positive experience and we're looking forward to seeing how the tool grows over the comming months.
Winning over the initial skepticism means a lot to us, thank you! Thrilled the AI agent is converting customers and surfacing real voice-of-customer insights. Excited to keep growing together.
