Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

April 24, 2026

Natural and ayurvedic hair care comes with a lot of questions. Which henna suits grey coverage, is a product ammonia-free, what works for hair fall, how to use it correctly. Verifast answers all of this instantly and our customers feel guided rather than left to figure it out themselves. Support tickets have dropped and first-time buyers are converting better.

Indus Valley
India
10 months using the app
Verifast replied April 27, 2026

Ayurvedic hair care has layers, and we're glad the AI chatbot makes it simple. Fewer tickets, better conversions.

April 24, 2026

We’ve been using Verifast AI on Epitight and it’s been quite effective. Customers get quick clarity on products and sizing, which has helped reduce confusion and improved overall conversions. Also saves our team time.

Epitight
India
10 months using the app
Verifast replied April 27, 2026

Sizing clarity without the confusion: that's the AI chatbot earning its keep. Thanks, Epitight!

April 24, 2026

Since adding Verifast AI to Upakarma, we’ve seen a nice shift in how customers explore our products. People usually have specific wellness goals, and the bot guides them with relevant suggestions and clear explanations. It’s helped build more confidence while choosing and reduced a lot of repetitive support for our team.

Upakarma Ayurveda
India
4 months using the app
Verifast replied April 27, 2026

Wellness goals are personal, and guiding shoppers to the right fit takes nuance. Appreciate the trust with our AI Chatbot.

April 24, 2026

Since customers often browse around ingredients, concerns like sensitivity, and complete routines, the bot steps in nicely to guide them through what to pick and how to use it. It feels like a helpful layer on the site rather than just support and that’s made a real difference in both engagement and conversions.

Salt Oral Care
India
6 months using the app
Verifast replied April 27, 2026

A helpful layer, not just support: that's the difference between answering questions and actually guiding purchases. Glad it's clicking!

April 23, 2026

Added Verifast AI recently and it’s been a cool upgrade. Customers get quick answers, explore products more easily, and we’ve seen fewer drop-offs. Plus, way less back-and-forth for our team.

Studd Muffyn
India
8 months using the app
Verifast replied April 24, 2026

Quick answers, easy exploration, fewer drop-offs: the trifecta every store wants. Thanks for the love!

April 23, 2026

We’ve been using Verifast AI at Estele, and it aligns seamlessly with how our customers discover and explore our jewellery collections. It has significantly streamlined our internal workflow, helped our team make decisions faster, and reduced a lot of the usual back-and-forth. Overall, it’s been a valuable addition to our process and experience.

Estele
India
4 months using the app
Verifast replied April 24, 2026

Jewellery discovery deserves a thoughtful guide. Glad Verifast AI fits right into the Estele experience!

April 23, 2026

Wellness is never one-size-fits-all. Someone asking about blood sugar needs a completely different answer than someone looking for a hair fall solution or a liver detox. Verifast navigates that complexity well — it guides customers to the right juice, the right combo, the right concern-based category without us having to be on call 24/7. For a catalogue as wide as ours, that kind of intelligent filtering has genuinely moved the needle.

Axiom Ayurveda Pvt. Ltd.
India
About 1 year using the app
Verifast replied April 24, 2026

Navigating wellness complexity without being on call 24/7: that's the dream, and we appreciate you trusting our AI chatbot to make it real.

April 23, 2026

We’ve had a fantastic experience integrating Verifast AI on our website. It has been instrumental in providing our customers with precise clarity on our grooming and skincare formulations, streamlining their decision-making process, and driving conversions. Their team’s support during our implementation was exceptional, making the entire integration process seamless.

Yaan Man
India
About 1 year using the app
Verifast replied April 24, 2026

Grooming decisions get easier when the AI chatbot knows your formulations inside out. Smooth integration, smoother shopping! Thanks a lot!

April 23, 2026

Added Verifast AI to Superkicks and it’s been a great fit. Sneaker shoppers usually have quick questions around drops and sizing, and the bot handles that smoothly. It’s made browsing faster and reduced a lot of back-and-forth for us.

Superkicks
India
3 months using the app
Verifast replied April 24, 2026

Sneaker drops move fast, shoppers need answers faster. Glad our AI chatbot is keeping up with Superkicks!

April 22, 2026

Our customers come in with very personal questions. Which rudraksha suits them, what a particular gemstone does, whether a yantra is right for their concern. Verifast handles these conversations with a lot of patience and guides them to the right product. Conversions on our store have noticeably improved.

Divine Hindu
India
3 months using the app
Verifast replied April 24, 2026

Spiritual questions need patience and understanding. Grateful you trust our AI chatbot to guide those sacred choices.