Reviews (143)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.
Refine
-
By rating
"We have had a wonderful experience working with VeryFast. Their insights helped us at Past in Present Agro identify critical drop-off points, such as why certain customers were not completing their purchases and what specific issues they faced. Most importantly, it enabled us to resolve nearly 100% of our post-order issues, which made a huge difference to our operations. A special shout-out to Chahat from their team—his clear explanations and proactive support have been exceptional. Partnering with VeryFast is bringing immense value to Past in Present Agro."
Really impressed with how the bot handles complex product queries, not just basic support. With the range of skincare and haircare products we have, customers ask very specific questions, and the bot is able to take those conversations forward. Excited to see how much more we can do with its AI capabilities and retargeting
Extremely disappointing experience. We removed the app and stopped using the service, yet we were still charged a subscription fee afterward without any notification or communication from the company.
Charging merchants after they have stopped using and removed the app is unacceptable. This raises serious concerns about the transparency of their billing and subscription cancellation process.
We're truly sorry for the frustration here, and we completely understand why this felt unexpected.
To clarify, Shopify bills app subscriptions on a one-month delay, so the charge you saw after uninstalling was actually for the previous month when the app was still active and in use, not a charge for a period after you left. This is handled entirely by Shopify's billing cycle and isn't an additional fee from our side.
We did reach out over email and WhatsApp to explain this, and we'd love to clear things up over a quick call. Please reach us at team@verifast.tech, we'd really appreciate the chance to make this right.
Verifast has been a great addition to our website. The chatbot has helped us improve product discovery, engage customers better, and drive more conversions. The team is proactive, responsive, and continuously works on optimizing the experience based on our requirements. Definitely a valuable AI solution for e-commerce brands.
This makes our day, thank you! Great to see the AI chatbot improving product discovery and driving conversions for you. Our team loves optimizing alongside brands like yours.
Verifast has made a noticeable impact on our website sales. The AI chatbot has helped customers discover the right products faster, improved engagement, and contributed to an increase in conversions and overall sales. The Verifast team is proactive, responsive, and continuously works on optimizing the experience. Great to have it on website and Instagram both.
Love seeing this, and thank you! The AI agent working across both your website and Instagram to lift engagement and sales is exactly what we hoped for. Grateful to be on board.
Verifast has been our winner for conversions and reduced lot of manual replies from customer support team. Fardeen and Arpan has been very helpful in driving sale and insights.
Conversions up and fewer manual replies, that's the dream combo! Thank you for the kind words, Fardin and Arpan will be so glad to read this. Grateful to be your winner.
Verifast has become a core part of our store. It handles product questions, recommends the right scents, and nudges visitors to checkout without feeling pushy. Support is fast and genuinely helpful.
Being called a core part of your store means so much to us, thank you! Happy the AI chatbot is recommending the right scents and nudging shoppers to checkout without the pressure.
Have it's a great experience using Verifast, and here the team is very supportive from the beginning. Fardheen helped us with enabling everything, and our CSM Chahat is super friendly and has helped us in each and every step. I hope this integration will help us in increasing and boosting our sales.
So glad the onboarding felt smooth, and thank you for the lovely words! Fardin and Chahat will be thrilled. Here's to the integration boosting your sales, we're with you every step.
Verifast AI has fit perfectly into our fragrance shopping experience. Choosing a perfume online isn't easy, but the chatbot helps customers discover scents based on their preferences, notes, and occasions without feeling overwhelmed. We've seen more confident purchase decisions, better conversions, and a significant reduction in pre-sales queries, allowing our support team to focus on more complex customer needs.
Choosing a perfume online is genuinely hard, so it's brilliant the AI chatbot is helping customers decide with confidence while easing your pre-sales queries. Thank you for this wonderful partnership.
Verifast AI has been a great addition to our store. Customers often have questions about choosing the right hair extensions, shades, lengths, and maintenance, and the chatbot handles them instantly. It has made product discovery much easier, reduced the load on our support team, and we've seen nearly 4x higher conversions compared to our regular website journey. Customers are clearly making faster, more confident purchase decisions.
Nearly 4x higher conversions, that's fantastic, thank you! Delighted the AI chatbot is simplifying shade and length decisions while taking weight off your support team.
