Reviews (147)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑ROI A/B testing and CRO tool that drives clear revenue gains, including double‑digit conversion lifts and six‑figure incremental revenue. They like the no‑code, drag‑and‑drop editor, fast test setup, and strong analytics for A/B, multivariate, and personalization campaigns. Many use it for upsells, cross‑sells, and product recommendations, and consistently praise the strategic, hands‑on support team.

June 10, 2026

Very annoyed by this app. Have uninstalled but the code remains slowing my homepage down immediately. No 'support centre' to contact, no response from my emails to company.
Buyer beware!!!

LILLY PILLY COLLECTION
Australia
18 days using the app
July 15, 2026

The best support team I've ever worked with.
Everyone is incredibly kind, helpful, and always ready to assist with any question.

It's truly a pleasure working with them in every way!

AIMEE TLV
Israel
About 2 years using the app
June 25, 2026

Visually is an amazing and easy to use AB Testing tool, we have been using it for a few months and already had some really great results. Madeline has also been a great account manager to us and the support team are always quick to help! Thank you

Micro Scooters IE
United Kingdom
3 months using the app
June 24, 2026

Amazing experience. Testing works well and support is excellent.

CaddieCrate
United States
About 2 months using the app
May 12, 2026

I've only been using Visually for a week or so during a trial, but the experience has been really positive so far. The platform is intuitive, the visual editor is fast, and the segmentation and targeting options are thoughtfully built.

The team has been just as strong as the product. Friendly, responsive on Slack, consultative rather than salesy, and patient with the questions you'd expect early on. If you're evaluating native Shopify CRO tools, Visually is well worth a serious look.

BASED
United States
12 days using the app
Visually.io replied June 18, 2026

Thank you for taking the time to share your experience. We're delighted to hear that the platform has been intuitive and that features like the visual editor, segmentation, and targeting capabilities have helped you get your A/B testing up and running quickly. We look forward to continuing to support you as you explore what's possible with your CRO program.

June 17, 2026

Very happy with our visually experience! Their app in great, unfortunately not the right fit for our bright at this time but we will be back for sure! Glad to have experienced the team of visually who really went above and beyond with our CRO experience!!

Bright Swimwear
Sweden
11 months using the app
Visually.io replied June 18, 2026

Thank you for the kind words and for giving Visually the opportunity to partner with your team. While we're sorry that the timing wasn't quite right for your business needs, we're grateful for the chance to work together and support your CRO efforts.

It means a lot to hear that our team made a positive impact. We pride ourselves on going above and beyond for our customers, and we're thrilled that this came through in your experience. We wish you continued success and would be delighted to work together again whenever the time is right.

June 15, 2026

Fantastic app, super easy to use and the support is incredible.

Mallet London
United Kingdom
5 days using the app
Visually.io replied June 18, 2026

Thank you for the wonderful feedback! We truly appreciate working with you and look forward to continuing to help you achieve great results.

May 8, 2026

Since working with Visually, we've scaled our testing program and driven 13%+ CRO uplift. Their team is fast, communicative, and kind. They have stepped in seamlessly when tests require advanced technical support beyond the standard toolset in the editor. We're really glad to work with Visually.

Revant Optics
United States
9 months using the app
Visually.io replied June 18, 2026

Thank you for the feedback! It's a pleasure partnering with your team to scale your experimentation and CRO program and deliver meaningful conversion gains. We truly value our collaboration and look forward to continuing to drive impactful results together!

May 8, 2026

Visually has changed how I work.

I’ve used other testing & personalization tools on the market, and nothing compares. Visually’s UI is exceptional — intuitive, clean, and incredibly easy to use. Not to mention, the QA process is refreshingly straightforward. For the first time, I feel confident launching experiences without needing additional resources.

You hear a lot of potential partners say, “We want to be an extension of your team.” Most of the time, it feels like a pitch — because it is. That has not been the case with the Visually team.

They are proactive, collaborative, strategic, and always quick to jump in and help execute alongside us (if their resources are needed :wink:).
Our roadmap grows bigger every day because we finally have a tool — and a partner — that can execute, optimize, and strategize at the speed we need.

BOGG BAG
United States
3 months using the app
Visually.io replied June 18, 2026

Thank you for such an incredibly thoughtful review. Knowing that Visually has meaningfully changed the way you work is one of the highest compliments we could receive. We're thrilled to hear that the platform has helped streamline your testing and personalization workflow, making it easier to launch and QA experiences with confidence. Creating a product that empowers teams to move faster and be more self-sufficient is exactly what we set out to do.

We believe the best partnerships are built through collaboration, shared ownership, and a genuine commitment to our customers' success. We're grateful for the opportunity to work alongside your team and help bring ambitious ideas to life. We're excited to continue growing the roadmap together and helping you execute, optimize, and innovate at the pace your business demands.

August 11, 2026

Super helpful Tool to test everything A/B on the Website. Support is quick and extremely helpful in setting up the tests. Top.

StahlGear
Germany
About 1 year using the app