Reviews (147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑ROI A/B testing and CRO tool that drives clear revenue gains, including double‑digit conversion lifts and six‑figure incremental revenue. They like the no‑code, drag‑and‑drop editor, fast test setup, and strong analytics for A/B, multivariate, and personalization campaigns. Many use it for upsells, cross‑sells, and product recommendations, and consistently praise the strategic, hands‑on support team.
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Visually has been a great tool for our team, it's intuitive, easy to use, and allows us to move quickly from idea to insight. The interface is clean and straightforward, making test setup and analysis a breeze. On top of that, the communication and level of service from the Visually team are truly top-notch. They’re responsive, knowledgeable, and always willing to help. Highly recommended!
Thank you for this feedback! We love working together with you and we're excited to keep pushing your optimization forward.
The Visually platform is easy to use and tests can be set up in minutes with no code needed. What's even better, is their amazing and supportive team who are constantly helping us execute complex tests to inform our strategic decisions. They also come to the table with great suggestions that we haven't even thought of. We love Visually!
Thank you so much for sharing this! We love collaborating with you - here’s to many more winning tests together!
Visually.io has been an incredible addition to our Shopify stack. The app makes it so easy to customize, test, and optimize our storefront - all without needing dev time. The interface is super intuitive, their targeting options are powerful, and we’ve already seen a noticeable lift in engagement since implementing a few experiments.
The support team is also top-notch - responsive, knowledgeable, and genuinely invested in helping us get the most out of the platform. Highly recommend for any brand serious about improving on-site experience and conversion!
We love hearing this, thank you! Making experimentation easy and impactful is exactly what we strive for, so it’s great to know the setup, targeting, and early results are hitting the mark. And thank you for the shout-out to our support team. We’re excited to keep collaborating with you!
We've had a great experience using Visually. The platform is intuitive, easy to navigate, and delivers strong value for the cost. What really sets Visually apart, though, is their exceptional customer support. Their team is incredibly hands-on—not only helping us develop strategy but also actively supporting execution and driving real results. It’s rare to find a tool that combines ease of use with such a high level of service. I would definitely recommend Visually to others looking for a reliable and effective tech solution.
Thank you for the kind words! We’re delighted that both the platform and our team's support are helping you drive real results. Being a strategic partner is exactly what we aim for, so we’re thrilled to hear that’s reflected for you. Looking forward to continuing the momentum!
It's unfortunate that we've had to leave a bad review for this app. We were looking for something easy for our team to A/B test product images. After believing the misleading advertising and description that the app will allow us to test "EVERYTHING" in minutes including product images, we went ahead and installed the app.
After struggling for a week to set up a simple image test we booked a support call and were told (very bluntly) that we cannot test product images, and will need their developers to set it up. The support person was not very supportive and was not able to make the app do what was promised so we had to end the call early.
Now, several days after removing the app, we are still finding code being inserted into our orders. We have contacted support again. Hopefully they will do something about this so we don't have to report and escalate this to Shopify.
Thank you for your review. We understand how frustrating it can be when a setup doesn’t go as expected, and we’re sorry the experience felt disappointing. Our team worked with you across multiple calls and emails to support your image-testing goals.
To clarify:
1. Visually does support product image testing on select plans, and we offered to configure your test for free.
2. You uninstalled during the free trial, so no charges were applied.
3. No Visually code runs after uninstall, what you noted were attributes retained from carts created before your uninstalled.
We’ve also updated our site wording to avoid any confusion, thanks for that recommendation! If you’d like to revisit testing or need further support, we’re happy to help and can set this up complimentary as offered.
Visually have been brilliant. The tool is simple and intuitive, and the support team have been great in going above & beyond in helping us execute some more sophisticated tests. We've seen really strong uplift already and are picking up momentum. I would definitely recommend Visually to anyone thinking of A/B Testing
Thank you for taking the time to share this! We're thrilled to hear the platform has been easy for your team and that the more advanced tests are already paying off - keep the ideas coming! Seeing that early momentum is exactly what we aim for. We're excited to continue building on this momentum together and can’t wait to help you unlock even more wins!
Very useful AB testing tool. I particularly like the ability to drag and drop elements and make visual changes, many of which would be quite involved to code into our site. This helps us test changes without having to commit to custom development unless it's a proven winner
Really appreciate the feedback! Empowering teams to test ideas quickly without heavy dev lift is exactly why we built Visually, so it’s great to hear that we're making that possible for you!
Working with Visually has been a seamless and genuinely enjoyable experience. Our Account Manager, Maddie, has been amazing - supportive and consistently on-brand with our creative needs. As a growing womenswear brand, optimising our on-site strategy and driving conversion while maintaining our brand identity is key - and Visually understood that from day one. The process was collaborative, efficient, and, most importantly, elevated. Highly recommend.
Really grateful for this feedback. Supporting brands as they grow, while staying true to the brand expression is a responsibility we take seriously, so it’s fantastic to hear the collaboration and Maddie have hit that balance for you. We look forward to helping you drive even more impact!
The Visually team has been a great partner for all our site testing efforts. Throughout our collaboration, they have demonstrated exceptional responsiveness to our specific needs, and a genuine commitment to helping us achieve optimal results across all testing scenarios.
Really appreciate the feedback. Great results come from tight collaboration, and it’s a pleasure working alongside your team to get there. Looking forward to what’s next!
Visually has made testing feel easy, seamless, and genuinely rewarding. From A/B to multivariate testing, everything is intuitive and well thought out, it’s easy to launch multiple variations and test quickly. The built-in tools give us everything we need to run impactful experiments right away, without needing extra workarounds or complicated setups.
What truly makes Visually stand out, though, is the team behind it. Their support is thoughtful, responsive, and deeply knowledgeable. They’ve been amazing partners in our CRO journey, not just answering questions, but helping us grow our strategy.
