Vitals: Reviews, Bundles & 40+
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Reviews (2,991)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an all‑in‑one tool replacing multiple apps for reviews, upsells, bundles, discounts, sticky add to cart, announcements, and more. Many report higher AOV and extra revenue, especially from upsell and bundle features. They find it easy to use, fast, and good value for the flat price. Support is frequently praised as extremely quick, hands‑on, and willing to handle custom code and full setups.
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Downloaded the app and did not activate but still got charged, so I deleted the app and I'm STILL being charged!
Hi there, and thank you for the feedback. I'm sorry you were charged for an app you never used, and I understand the frustration.
Shopify bills an app's plan in advance and keeps billing while it's installed, which is why a charge can still show up after you remove it. We sorted out the earlier charge in September, and I've emailed you today to clear the rest.
You don't need the app installed to reach us. Kindly write to us at help@vitals.co, ask for me, and I'll see this through.
Michael, Head of Support
Excellent customer service. Michael Jose replies in minutes and never fails to assist whenever I need help.
Been using vitals for ages now, their support system is also very effective
I've just made modification in my product page by changing the default on my bundle discount using the volume discount in the upsell builder app. It went as smooth as silk with the assistance of Kliphord. Thanks a lot buddy !
Michael was incredibly helpful! He took the time to investigate an issue with my offers and got everything working exactly as I needed. He also helped me with my Product Reviews and transferred my existing reviews to a new product for me. Really quick, friendly and knowledgeable support. Thank you so much!
Thank you so much for your feedback, and I'm glad we got both sorted.
Moving your existing Product Reviews onto a new product isn't as simple as flipping a setting, and it's the kind of request I'd rather we take on than hand back with a workaround. Same with the offers.We are always more than happy to continue assisting until they do what you actually want.
Our team is on chat and email around the clock, so whatever hour you're working on the store, someone is there. Write to help@vitals.co whenever the next thing comes up.
Support is absolutely excellent and every part of the app is just so user-friendly!
Thank you for this. I'm very glad the app has been easy to work with. Vitals covers a lot of ground, and keeping it simple to use is our continuous mission.
I'll pass your note along to our support team. We're always one click away in supporting you.
Miriam was great. Answered all my questions and was very helpful.
J'apprécie énormément Vitals. Dès que je souhaite faire évoluer mon site, je me tourne automatiquement vers cet outil. Il est complet, il me permet de gérer la majorité de mes outils dans une même plateforme. Je suis très contente de la possibilité de revoir avec l'IA les pages produits.
En bonus, l'appel avec Renuka m'a énormement aidé pour donner une nouvelle dynamique à mon site.
Great app and excellent customer support!
I had an issue where a new product wasn't showing up in Product Reviews, and Jed quickly identified the cause and helped me solve it.
The Product Reviews feature is very useful and the support was fast and friendly. Highly recommended!
I’ve been using Vitals for quite a while now, and it has become one of the most valuable tools in my Shopify setup. The app is extremely well‑designed, fast, and packed with features that actually make a difference in daily operations.
What I appreciate most is the reliability — everything works as expected, and the modules are thoughtfully built. The support team is outstanding as well: quick responses, clear explanations, and genuinely helpful. Every time I reached out, they solved my issue within minutes.
Thank you for the wonderful review, and for sticking with us so long.
Reliability is the one I'd pick out of everything you said. "Everything works as expected" is the compliment we want most, and it's the thing we guard hardest as we keep adding to the suite.
I'll pass the rest along to the support team. We're right here whenever you need us, at help@vitals.co anytime.
