Vitals: Reviews, Bundles & 40+
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Reviews (2,989)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.
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La vie est tellement plus simple! Les FAQ et demandes d'explications sont super facile à comprendre. Très heureuse!
Awesome support - super helpful handling my requests.
I am getting unreasonable billing every month where I have deleted the app, but I got the subscription bills in the billing. Give resolution asap.
Hi there, and thank you for the feedback. I'm sorry the billing frustrated you after you'd uninstalled.
Shopify bills an app subscription for the full cycle, so a charge created around the time you removed Vitals can still go through. Shopify runs that part, not us. I understand how confusing it is to get a bill for an app you already deleted.
We looked into it and immediately sorted it out for you. I followed up a few times by email and on Instagram to make sure it all settled. If anything still looks off, write to help@vitals.co, ask for me, and I'll take care of it.
Michael, Head of Support
so helpful in watching the customer journey and making adjustments where needed.
Thank you so much for sharing this! We’re thrilled to know Vitals is giving you clarity on the customer journey and helping you fine-tune where it matters most. Your success is exactly what we aim for, and our support team is always here if you ever need a hand.
Great customer support who helped me patiently to customise things the way I wanted. Would highly recommend!
Thank you for the wonderful feedback! We’re so glad our support team could assist you in customizing things just the way you wanted. Your recommendation means a lot to us, and we’re always here whenever you need a hand.
Great all-in-one app for Shopify! It saves me from installing multiple apps, runs smoothly, and the support team is very responsive. Definitely worth it for boosting sales and improving customer experience.
We truly appreciate your kind words! It’s great to know Vitals is helping you save time and deliver a better customer experience. Our support team is always ready to help whenever you need us.
very good customer service, very quick, fixed my issue within 5 mins
We’re so glad to hear our support team could resolve your issue so quickly! Thank you for sharing your experience. Our team is always here and ready to help whenever you need us.
the chat line was really helpful, Mariam figured out what I was having trouble with right away!
AMAZING AND AMAZING CUSTOMER SERVICE! I SPENT 34843489 HOURS TRYING TO MAKE A CHANGE (IM NOT A TECH SAVY) AND THE AGENT RESOLVED MY ISSUE IN LESS THAN 3 MINUTES. THANKS!
John provided 10/10 support with further customising the app to our store formatting
