Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,989)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

October 29, 2023

Every time I contact their tech support they never fail to impress me. This is how it is done.

Twisted Jezebel
United States
2 months using the app
October 29, 2023

I never write reviews but i am super satisfied with this customer service at vitals.
Zues is absolutely incredible. defo recommend

Actual Supps
United Kingdom
About 3 hours using the app
October 30, 2023

So far so good. Lots of features. Of course other apps may have more unique features within their features, but this is all bundled up and they're responding to me at 1:08AM my time and it's the day before Halloween. Amazing. Thanks, Kliphord!

Function of Vex
United States
About 1 hour using the app
October 22, 2023

Very happy with this app. It has heaps of features and the support is excellent too.

Huracan Fabrication
Australia
Almost 2 years using the app
October 10, 2023

Outstanding App and outstanding service from the guys at VITALS. Was helped by JED via live chat and he fixed my issue and introduced custom coding in a matter of seconds which has now made my site look AMAZING!

KewbzUK
United Kingdom
About 2 hours using the app
October 9, 2023

Thank you so much Zeus and the team for all your support! I was having trouble with integrating Vitals when I upgraded my theme template, but the team were incredibly prompt in helping me resolve the issues. 10/10 service and look forward to continuing to use Vitals for many years to come!

Monarch
Australia
Over 1 year using the app
October 6, 2023

This must be the unicorn among Shopify apps! Even though we have a custom theme the integration was seamless and customer service is super responsive and professional. I just had one of their support staff John Seth respond within 30 seconds in chat and help me with an adjustment for our site! The collection of Vitals apps offer great value and are very easy to use.

Mandala Seeds Shop
Spain
5 months using the app
September 29, 2023

Super helpful with customer experience, did everything I asked for in a timely manner!

Urban Grailed
United States
3 days using the app
September 25, 2023

Amazing and quick customer support. Live chat reply within 10 seconds (not even kidding) and solved my problem shortly. Great job!

Femi Home
Australia
About 2 months using the app
Edited March 18, 2025

My experience with Jed D. from Vitals was exceptional, thanks to its user-friendly interface, outstanding customer support, and extensive range of features that seamlessly integrated with my Shopify store!

Wristore Melbourne
Australia
Over 1 year using the app