Hulk Bundles Quantity Breaks

Hulk Bundles Quantity Breaks

Reviews (641)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for quantity, tiered, and bundle discounts that boost sales and average order value. They like its intuitive setup, flexible rules across products and collections, and support for translations and localized displays. Many praise the free/basic plan for including core tiered pricing. Support is frequently described as fast and proactive, often handling theme conflicts, custom configurations, and code tweaks at no extra cost.

Edited November 1, 2018

The email support is amazing. They installed the app for me, and it works great. My add to cart button and quantity button were not aligned and they fixed that as well. Highly suggest anyone to use this developer as they are nice and will cater to your needs. Very helpful and very responsive, I get answers and fixes back within 12 hours and most of the time within a few hours. This app is free and so is the support, why not give it a try? Anyone of the people that rated this app as one star didn't bother trying to contact them. My app didn't work at first either because another app was messing it up. I got the others app code removed and contacted them and they installed the code. Works like a dream now. Rate this as helpful as these guys don't get enough love. This is the first time I ever felt I needed to leave a review. I have never left a review, and my shop has been open for over a year.

vapegodshop
United States
25 days using the app
Edited October 21, 2019

Update: 10/21/2019
The Hulk app support team did it again. Very fast and responsive. Minor bug, customized code, I was trying to fix it my own for hours until I reach out to them. Fixed under 24 hours.

Not sure if I was being clear. I will state it here to reply 'Developer's reply'. We like this app initially and still do now for two reasons. 1. The app itself works like charm. 2. The support team is the best.

Although there was a minor tweak to be done, it is totally acceptable and understandable. I believe your company deserves a five-star review.

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Original post: 10/17/2019
This app does what we asked/wanted for, price break on the product's quantity.

The support team is very responsive and effective. I had a problem integrate this app with the Prestige theme. Contacted on Monday. Fixed the problem on Tuesday and notified us on Wednesday 12:55 AM. They are very helpful. Thumbs up!

Callahead Corp.
United States
About 1 month using the app
HulkApps replied October 16, 2019

Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Volume Discount table so it better fits your theme. :-)

Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is!

Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!

Edited August 9, 2022

Update: probably the best customer service of any app I have used. Did everything they said they would. Great app and great company!! Update: They have went above and beyond to get everything to work. There is one issue left and they are working on it now. Product looks great and customer service has been amazing. Update: Developer emailed me. Some changes where made to backup theme, but I was not advised a backup theme had been made. Backup theme has been published, but still not working correctly. The discount is not being applied in the cart or check out. Also, the product discount grid is not centered on the product page. Developer team stated they are working on it and will get it fixed. Will update here. I have been a long time customer and recently updated my theme to version 2.0. The automatic install does not work. I have asked via chat several times for help getting this installed and I have been told they are working on it, but it still has not been fixed. Terrible customer service! Very disappointed!

Police Brand Memorabilia and Collectibles
United States
About 2 years using the app
HulkApps replied August 6, 2022

Hi there :-)

Thank you so much for your amazing review and we are glad to help you out with your concerns. Please feel free to reach us back if needed any assistance and we would be more than happy to help you out.

Best regards,

Edited February 15, 2019

I have used this app to apply volume discount on sets of filter but product count vary every now and then showing non-reliable or inaccurate filtered products.

Like I have tried using the same filter selecting any two conditions at every trigger of apply button
Product Type: Refills
Product Type: Refills - Ink Cartridges
Initially, the app showed 884 matching items and then 128, 242, 264,etc.
Note: None of the product is added/deleted from Shopify while executing such operation so that it results abruptly.

Another note for the app developer is that they should revise its fetching codec or please fix such kind of issues that creates a non-reliable output every now and then. Neither it shows dynamic nature of fetching nor static one but an irregular output which means an exception of the code that bridges in retrieving the output within a timeframe, etc.
For CUSTOMERs,
If the output is fetched correctly then only we can rely on this app to ease work in just few minutes to handle bulk product. But, the factor is RELIABLE OUTPUT which is MISSING!!!!

***********************************sad-to-say************************************

Pen Boutique Ltd
United States
3 months using the app
HulkApps replied January 5, 2022

Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunction. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.

October 10, 2022

Wow, now I don't usually leave reviews but this time I had to! Sanjaysinh literally saved my business right now!!!! What an amazing customer service!! He literally went above and beyond to fix my issue one of the manager had previously said only a developer can fix!! The so called manager also said it will take the developer up to 2 days to fix the issue. I was of course so desperate for this app to work, I even went on fiver to find someone to fix the issue. The app stopped working after 1 day if installing, it had generated me so much sales in 1 day! however, it then stopped working for no reason, I decided to have a chat for the customer service and meant the wrong person who didn't have a clue about their job. I will come back to leave his name on here just Incase anyone else come across him. Only just decided to send another message and Sanjaysinh responded back to me and fixed my issues in less than 2 minutes!!!! Sanjaysinh, you are extremely amazing!! I can't thank you enough. This mean so much to me as I have already gotten a sale just now! God bless you and I hope whenever I need help, I come across you. You should be the manager and developer, all in now!! Thank you for resolving my issues in less than 2 minutes and putting a massive smile on my face!

JOYOUSLUXRIOUS
United Kingdom
3 days using the app
HulkApps replied October 10, 2022

Hey :-)

Thank you so much for believing in us. We are glad to hear your concern is fully addressed and brought a smile to your face. It really means a lot to us.

If you need any assistance please do not hesitate to write us back.

Best regards,

May 3, 2023

The UX on this app is amazing and works really well. More than half my sales come through this app. Unfortunately though, it will completely wreck your google analytics and google ads conversion data if you are using GA4. Since the orders are imported via draft orders, the conversions do not register on either platform, which makes it look like my revenue and orders are less than half of what they really are. This also throws off my Cost per conversion and ROAS numbers in Google ads. I basically no longer have any correct analytics data to base my advertising decisions on. It has been a complete mess since I moved to Shopify and began using this app. Aslo, when I installed this app I reached out to support to see if their Free Shipping Bar would work with this app to show the discounted amounts when counting up to the free shipping goal. They said that it works fine together, but it doesn't. The free shipping bar shows the full price of all the items in the cart instead of the discounted amounts which causes people to hit the goal in the Free Shipping Bar when they actually haven't because they are receiving discounted pricing. I had to delete the FSB app because it was confusing customers. It's a shame because if it were not for these issues the app would be perfect.

Comfort-Truss
United States
4 months using the app
HulkApps replied May 4, 2023

Thank you for sharing your experience with the Volume Discount app. It's great to hear that the UX is amazing and contributing significantly to your sales. However, it's unfortunate to hear about the issues you've experienced with Google Analytics and Google Ads conversion data, as well as the Free Shipping Bar. It's important for app developers to ensure that their products work seamlessly with other apps and features, and I hope Volume Discount can take your feedback into consideration and work to improve these issues in the future.

Thank you!

Edited August 1, 2022

Update: Here's the response (escalated to their growth manager) after the app caused major problems with the theme, apps and entire site. They haven't responded for a week (after ~10 reply attempts, and a new support ticket). *** Hulk Apps Response: "Hi (name), I hope you are doing well. I'm the Growth Manager at HulkApps. I'm here to assist you. FIRST OF ALL, I sincerely apologize for all the inconvenience that you have been facing with our application. Can you please re-install the app in your store again and provide me a chance to help you with our app? I promise that I won't be taking much of your time and will manage all the coding-related implementations for our app in the theme that you will specify and will make sure that everything is working perfectly. Once we are ready with the solution, we can jump on a call so that we can share our screens to make sure we are on the same page and there won't be any back and forth. And as compensation for all the trouble you had with our app, we would like to offer our Volume Boost app free of charge for your store. Please let me if you have any questions or concerns. I'll always be here for your help. Have a nice day ahead!" *** (Again, they haven't responded for a week after I've replied about numerous times. I even created a new support ticket for some type of response.) *** Review: The app suddenly stopped working. The discount was on the cart, then disappeared on checkout. I spent hours dealing with the issue with support. They said it was fixed - I had to revert to an older theme. That still caused the same problem. I had to confirm on many platforms that it still didn't work. They didn't believe me, and asked for collaborator access again. Do not use. It'll mess up the code on your entire site theme, and the support will not help. Even with collaborator access, the issue wasn't fixed after they said it was. Switching to another app. Bad coding. Poor integration. *** • False promises.
• Terrible customer service (and this issue escalated to their growth manager). • Do not use.

How to Operate Your Home
United States
About 2 years using the app
HulkApps replied July 28, 2022

Hi there,

We really apologize for all the inconvenience that you have been facing with our application.

Please install the App back to your store and allow us the chance to resolve your all concerns.

Thank you!

April 9, 2018

very fast support. They help us to install properly the apps in our existing template.

Itekcanada
Canada
3 days using the app
November 20, 2019

The app caused to many users not to be able to press the checkout buttom. Support couldn't work out the problem.

Aussie Grazers
Australia
4 days using the app
HulkApps replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

November 16, 2020

your app isn't working on 14 days trial. The discounts are not reflecting on the store i will have to uninstall it.

Min Ayn Home
United Arab Emirates
1 day using the app
HulkApps replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.