Reviews (444)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

June 12, 2020

Very simple but effective app to save sales when stock runs out. I had a small formatting issue when I installed it which the support team quickly remedied.

The Podium
Canada
14 days using the app
January 5, 2018

After contacting support, which were very fast to respond, I was able to get the app working perfectly on my website. Works great and support was very helpful.

The Rain Hat Collection
United Kingdom
8 days using the app
January 21, 2019

App simply does what it is for. We needed to implement the button in a different way, SWYM support was very responsive and helped us quickly, without a hassle.

Copycat Fragrances
United Kingdom
11 days using the app
October 12, 2020

Good customer service- bugs in the beginning but they were quick to help fix them. Havent had anyone submit a back in stock request yet so more info to come...

Waffles & Honey Jewelry
United States
3 days using the app
April 3, 2020

I think this app is critical for any serious store owner who regularly has items out of stock. Builds your email list and generates sales. Support is fast too.

TierOneUSA
United Kingdom
24 days using the app
June 25, 2020

using the free version still but so far so good. One needs to learn how to manually send email alerts on the free version but support super fast and excellent.

Wellness Lab®
United Kingdom
17 days using the app
July 5, 2019

Had an issue loading the app. Swym team fixed it asap with no drama. It looks great on my site and it is exactly what I wanted. 100% recommend it. Great App.

Holi Boli – Fearless Ethical Fashion
New Zealand
1 day using the app
April 20, 2020

Amazing APP!! Not only it is easy to use and efficient, their custoemr service team is top notch and will help you quickly and efficiently. Very happy with this.

Taylor of Old Bond Street
United Kingdom
5 months using the app
Edited September 3, 2021

The customer service has been wonderful and to us, that is very important and somewhat rare. We have been using it for a couple of years now without any hiccups.

Grant Stone
United States
About 2 years using the app
June 10, 2021

Great app, love how it looks especially and really helps us drive sales at restock time. Customer service is also awesome, any issues are always resolved quickly.

Leni Swims
Australia
11 months using the app