Reviews (444)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

September 13, 2023

We are happy we have installed this app. We are surprised and pleased at the number of customers using it and has definitely lead to an increase in sales so far. The customer service team are very responsive and helpful as well.

Lazybones Australia
Australia
8 days using the app
August 9, 2023

Highly recommend the Swym app. It's simple and easy to use and helps us automate our customer orders and cut down on order admin. Customers see when we have something back in stock as soon as the stock arrives on the shop floor and can reorder. The app also shows us how many customers are waiting for a particular product if it's out of stock. Customer service form the Swym team is outstanding!

Wellington Apothecary
New Zealand
Over 3 years using the app
July 20, 2023

Good Support. Good Converstions. Subham very helpful. Careful when processing returns through shopify. If you leave restock box checked it'll trigger. Recommend disabling auto alerts if you don't anticipate having new inventory soon.

Bread & Butter Pickleball Company
United States
5 months using the app
Edited May 31, 2024

Everyone has been super friendly and responsive. I think this app sufficient for small businesses. You can customize the look and color. Customer service is helpful by email. They customized the app which is embed on my template. Please read reviews of other companies with out of stock alerts. They seem to have issues.

Debras Passion Boutique
United States
About 7 years using the app
July 6, 2023

I don't use this app much as we usually have most things in stock, but it is very useful when our workshops are sold out and people enquire when the next time workshops will be available. I recently had a small display config issue, which when alerted, the team fixed within a matter of minutes. Great customer service and a useful tool.

Birgu Candlelight Company
Malta
7 months using the app
Edited May 8, 2024

First and foremost, I want to start by saying that I highly rate Swym Back in Stock Alerts app. It does exactly what it has been designed to do. I had been using the app for some time with no issues whatsoever.

I recently upgraded the theme and when I went to make the necessary changes to get the app back up and running again, I had some minor issues. I had to contact tech support to get it resolved. I can’t honestly fault them. Very helpful and went beyond my expectations when I asked for further help so I could customise how the app integrated with my website.

All in all, 5 star all around. Thank you very much! www.absolute360.co.uk

ABSOLUTE360®
United Kingdom
About 3 years using the app
February 24, 2026

Srihari and the team were able to resolve the issue efficiently and provided outstanding support throughout the process. Their assistance was greatly appreciated, and it’s reassuring to know that we’ll be in safe hands should any future issues arise.

HOUSE OF ERRORS
United Kingdom
11 months using the app
August 22, 2025

Amazing Support Experience with Vijaya

I had some confusion around our Back in Stock setup, and Vijaya went above and beyond to help me. She quickly identified the issue, explained it in a very clear way, and guided me step by step until everything was resolved. She even reassured me on how to manage old app code and made sure our new Swym button was set up correctly.

Her patience, clear communication, and deep product knowledge really stood out. Thanks to her, we now have full confidence in our setup. Excellent support — thank you, Vijaya!

BraTopia
Canada
10 months using the app
July 5, 2025

I love the app and also on the way to download the wishlist app as well. Customer Service is definitely one of a kind, very fast, quick and easy to work with. Love the App and Team!!!!!!!!!

VALENTINA V. VAUGHN
United States
Over 2 years using the app
May 21, 2025

Great app, customer support is responsive to questions. Overall we have been happy with it!

GG Equine
United States
About 4 years using the app