Reviews (444)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.
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The Swym team is absolutely amazing and super attentive! They helped us set up the SMS back-in-stock alerts when we were running into a glitch with our SMS provider. Top notch work!
It works; a couple of customers have used the back-in-stock notification already.
I couldn't get the stock button on to our store, so I logged a request, which was sorted within a couple of days.
Great customer service and app so far.
Amazing support and the app has been a real game changer for us :)
Meh… too many issues. I just found out the program hasn’t been sending out notification emails. There are too many of the types of apps available to put up with one that doesn’t work.
Thank you for taking the time to share your valuable feedback. Your input is truly appreciated, and we are disappointed to hear that your experience with our app did not meet your expectations.
On debugging the issue you mentioned, we found that the back in stock emails were being sent successfully until June 19th. Since then, due to no product restock updates, subsequent emails have not been triggered and this could have been caused due to multiple reasons.
We tried to reach out to you via email to understand the issue better and to check if the issue is from our end however we did not hear back from you.
We value your experience with our app, and we would love the opportunity to assist you in setting it up again, ensuring that everything works seamlessly. If you are still interested in exploring the benefits of our back in stock app, please don't hesitate to contact us at your convenience via email. We are dedicated to assisting you and enhancing your experience with us.
Great program and most of all great customer service. Any time i have needed support setting up the integration, email flows etc the team has been quick to respond and help! I recommend
Great app and customer service. Supported helped achieve exactly what we were looking for.
Great solution and wonderful customer service! Will go above and beyond to help you in a promptly manner.
Works very well and the support is excellent. This is a must-have app for our store.
Great support to help us triage and resolve integration issues! Looks great now
Responsive, knowledgeable, and kind customer service. Helps our website look streamlined without being clunky or too overbearing.
