Reviews (444)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

October 18, 2022

superb customer service and email alerts works well. Very easy to use and one of the most necessary apps for your site! I use to be on the free plan and really found value after using it. Will be looking to switch to paid plan as I expand my store. Thank you for the great customer service

cbbplanet
United States
9 months using the app
April 10, 2019

Fantastic app. Employs an automatic system which allows customers to sign up for email updates when a product is out of stock and automatically emails them when it comes back in stock. Works perfectly, makes more than enough sales to justify the app's cost. Customer support is speedy and great.

The Watch Factory Australia
Australia
Over 1 year using the app
November 17, 2018

Literally one of the best support teams I've ever come across. Super fast, helpful and just great to work with and the app is perfect, too! I sell small batch, handmade bath + beauty products, so being able to notify customers when things are back in stock is a must. This is the best app for that!

Wood & Wax Co.
United States
3 months using the app
October 20, 2018

We have only been using this app for a short amount of time but so far its been great for recording customer details and being able to contact them when a product comes back in stock.

The team have been super responsive and helpful with assisting in making sure it looks completely right on our website.

Green Horse Online
Australia
About 1 month using the app
October 25, 2019

Installed the app to keep track of demand for out of stock products which is does perfectly. I had some issues getting it set up and running with my theme but the support team are ON THE BALL with helping, even adjusting the app on their end so that it would work exactly how I wanted it to with my store.

Drum&BassArena
United Kingdom
1 day using the app
April 13, 2020

This app has accomplished everything our company has needed it to. The data even showed us after the 1 month free trial that the sales from the email alerts were easily worth the monthly payment. Customer service has also been great to make any specific changes for our business and answer any questions.

KC Cattle Company
United States
About 1 month using the app
May 4, 2020

I used this app with the Atlantic Shopify theme. They were able to write a customized app setting so we could enable the "email me when back in stock" button without having to use the "continue selling when out of stock" feature turned on. They were very quick to respond and fixed the problem perfectly.

FOUND collection
United States
8 days using the app
May 2, 2020

Envoi des e-mails extrêmement long et parfois on ne sait même pas si cela a été envoyé...
De plus, c'est dommage de devoir payé pour avoir l'application dans sa langue maternelle.
On est également sans cesse alerter par e-mail pour passer au forfait au dessus.
Point positif : Service client rapide et clair.

CASSY | Vêtements et accessoires pour femmes
France
3 months using the app
Swym Corporation replied May 2, 2020

Merci pour votre avis. Nous avons vérifié notre système et il semble que vous bénéficiez de notre forfait GRATUIT. Le plan GRATUIT vous donne la possibilité de déclencher les e-mails d'alerte à partir de notre tableau de bord à la demande, et nos rapports sont mis à jour avec l'état des e-mails après leur envoi.
Le plan GRATUIT comprend également un quota d'utilisation limité. Lorsque les commerçants approchent de leur quota, nous envoyons des e-mails d'alerte vous informant que vous vous rapprochez de votre quota pour vous assurer que l'application ne soit pas désactivée - afin que vos clients ne soient pas touchés.
Quant à la prise en charge de l'application en français, cela implique un travail manuel supplémentaire de notre côté et c'est pourquoi il n'est disponible que sur nos plans payants.
Merci d'avoir essayé l'application, et je suis désolée qu'elle n'ait pas fonctionné pour vous. Prenez soin de vous et restez en sécurité.

January 24, 2018

Blown away by their willingness to assist and really just going above and beyond to help us make things work the way we want it to! Would highly recommend using Swym "In Stock Alerts", and if they're consistently this amazing with their other apps then I would say it's a no brainer! They have been outstanding!

Tsonga Shoes
South Africa
1 day using the app
August 20, 2020

I installed the app and used it for a couple of days now and I am very happy with the results.
When installing the app I needed a small tweak on the positioning of the pop up in my store and in less than 45min from writing to their customer service the developer wrote back with already a solution complemented.

MyFamilyBuilders
United States
About 22 hours using the app