Reviews (444)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

Edited April 17, 2020

Fantastic app, I’ve been using it for years in my original store and just recently added it to my second website. If I have any issues at all, when I send an email, I get a response back in a ridiculously fast amount of time, even during this crazy pandemic, which I’m very impressed by. Would definitely recommend!

K5 Optima Store
United States
Almost 3 years using the app
May 19, 2020

This app is perfect for add to waitlist for out of stock products! The integration onto my shopify store was seamless and quick and easy. Customer service helped me as soon as I messaged them and quickly helped me add a button and fixed everything for me. I highly recommend this app over the other apps for waitlist.

SoFlo Jewels
United States
44 minutes using the app
January 20, 2021

This app helps with collecting emails when your items are out of stock, and automatically sends reminder emails the minute it is back in stock. The only reason it doesn't get 5 stars is that you cannot modify the layout and feel of the app, however the support team would help you with that in a jif. Not bad overall.

VITAE Glass
United States
3 months using the app
December 2, 2021

We used this app to keep track of customers who want products that are sold out so that we can know how many to produce. Additionally this app lets us track emails of our clients and then reach out to them directly about product inventory status! The support team is also really nice and helpful when we had some questions.

Various Keytags
United States
4 months using the app
December 12, 2022

Very easy to use and set up the app. They also did some minor custom changes to our widget that helped with aesthetics at no charge!

It would be nice to be able to provide the option to customers if they would like to opt into our marketing emails or just receive back-in-stock emails.

Always quick to respond on live chat!

The Lost Co.
United States
Over 2 years using the app
August 8, 2019

Excellent app, clean and simple look and very effective once a product is back in stock for gaining a customer.

We had an issue with app integration upon switching themes, this was rectified by Krishnan in under 24 hours and the app is now working perfectly.

We can't fault Swym here and recommend this app highly.

Thank you

William Wood Mirrors
United Kingdom
28 days using the app
April 25, 2022

I've been using this app for over a year and it has been absolutely crucial to my business! We've gotten SO many sales from the app. The customer service also cannot be beat. They go over and beyond to help your business run as smoothly as possible with the app. Definitely recommend to any business who needs help automating restocks!

SLATE SWIM
United States
About 1 year using the app
April 14, 2019

App worked. No bugs. I had a support question (tried to move where the In Stock Alert "button" was on my product page) on a Sunday afternoon. Sent an email, figuring I wouldn't hear back until Monday. They had it fixed in ten minutes. (probably not a big fix, but the fact that it was FAST, and fixed on a weekend, was really nice) Thanks, Swym!

Folkcraft Instruments
United States
28 days using the app
March 8, 2022

This app is great. The service is the best part. I requested a lot of customizations to make this app work with my theme and products. I also ran into some issues with integrating with Mandrill. They stuck with me and helped to figure everything out. It works smoothly now and well worth the cost. I am building my email list and my customer base. Thank you!

The Steady Hand
United States
6 days using the app
April 3, 2020

This app is excellent for our business as we frequently go in and out of stock in styles. The app integrates seamlessly with Shopify to notify customers when items are back in stock while respecting our branding guidelines. My customers love it! The product team is also very hands on in helping us modify our configuration which is very helpful. Recommend 10/10 times.

Suunday
United States
12 months using the app