Reviews (827)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

March 5, 2021

My favorite app when it comes to translations. Easy to adapt, customize and most of all, a 5 big stars for their customer service. These guys are nailing it!

OS Meatshop
Belgium
3 months using the app
March 15, 2021

support is super helpful, they will fix everything you need or can't do for you. thank you for your time

MXHOME
France
3 months using the app
April 9, 2021

Easy product and quality seem to be good. Great customer service too with a speedy response. Whilst integration might take a bit longer than normal apps it's worth it for the quality.

booheads
United Kingdom
About 15 hours using the app
April 13, 2021

This automatic translation tool keeps impressing me every now and then. I realized one app texts were not automatically translated, because its content was dynamically generated, so I emailed Weglot support (no need to create tickets, just a straight forward, 1-minute email) explaining the case and, within minutes, they provided me the link with instructions on how to gather texts and have them automatically translated (just by copy-pasting the CSS class into a section for dynamically generated content). I wish you had 6-star ratings...

AVIUM JETS
Spain
3 months using the app
Edited May 11, 2021

Fantastic customer service. I needed help and the turnaround time was really good. Very professional company. Baptiste was a great help!

NutraBio Europe B.V.
Netherlands
About 2 months using the app
May 11, 2021

Great support team! They are very responsive and go the extra length to help out. I am very happy with them.

GHERANE
United Kingdom
27 days using the app
June 25, 2021

Weglot Cons, found with my experience:
- for 3 languages ​​with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition)
- payment only by credit card, paypal or other services are not accepted
- unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed)
- dynamic content not translated correctly (if you have an infinite scroll it won't work for you)
- really bad language rendering times
- in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them
- completely wrong translations (API service mandatory and useless if it doesn't translate correctly)
- unable to delete the css provided (the language switch stops working)
- performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization)
- contents translated only and exclusively through ajax from the html code
- to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs

Tiralento
Italy
2 days using the app
Edited May 12, 2023

This is my second or third interaction with Weglot support team and I am very satisfied. They helped me very efficiently and quickly. Many thanks!

MAISON MOUCHE
France
Over 1 year using the app
September 10, 2021

We used this app for one of our clients and it's very straightforward and well working, the best thing is the support. Guillaume is available for clarifications and help and you get prompt responses! Highly recommended

Tartuflanghe
Italy
About 2 months using the app
October 15, 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!

pata paw
Switzerland
10 days using the app
Weglot replied October 18, 2021

Hi PATA PAW,

We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why we are not available on weekends :(. We sent you an email to see how we can further help out!

Best,
The Weglot Team