Reviews (829)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

September 10, 2021

We used this app for one of our clients and it's very straightforward and well working, the best thing is the support. Guillaume is available for clarifications and help and you get prompt responses! Highly recommended

Tartuflanghe
Italy
About 2 months using the app
October 15, 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time).
Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!

pata paw
Switzerland
10 days using the app
Weglot replied October 18, 2021

Hi PATA PAW,

We are sorry to see you had issues with Weglot. We like to provide our users with top-level support and therefore choose to not outsource our team. This is why we are not available on weekends :(. We sent you an email to see how we can further help out!

Best,
The Weglot Team

November 19, 2021

Really perfect support for devs in case you are in trouble. But normally in 10 minutes yuo will have your site translated :)

The Beauty of Caring
Spain
10 days using the app
November 25, 2021

We were not sure to invest such an amount to an app but we are glad we did. Definitely well worth it. And on top of it great customer service. They are really responsive and get our issues resolved in a very short period of time. Strongly recommend it.

Gobek.com
United States
2 days using the app
Edited December 6, 2021

The support is outstanding! I had a small installation issue (problem was on my end) and they could not have been more response or helpful. The app works very well and the interface is very intuitive.

P3 Carbon
United States
4 days using the app
December 13, 2021

The staff is very very helpful and kind. Zoe assisted me and helped me so much in order for my website to be functional and ready to launch in no time. I couldn't have done it without her help and her colleague Guillaume.Great job and thank you again!

SHEIKA
Romania
7 days using the app
December 21, 2021

Application extrêmement puissante et pratique, qui fait ce qu'on lui demande facilement. Le petit 'plus' qui change tout : le service clients est très réactif, compétent, et fort sympathique. (Merci Guillaume !)

Luneale
France
4 months using the app
April 11, 2022

Amazing app, I am using Weglot to translate my store into Arabic, it allows manual translations, dashboard navigation is easy and it's SEO friendly. Great & fast support whenever I need help, professional customer service, highly recommended. Thanks Weglot!

Burst of Arabia
United Arab Emirates
19 days using the app
May 12, 2022

We use Weglot on two of our websites and couldn't fault it - the customer service (from Will in particular) is prompt and very helpful, and the app has already improved our conversions. 5 Stars!

George & Willy EU
Hong Kong SAR
4 days using the app
July 12, 2022

App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!

mundogafas.es
Spain
About 4 hours using the app
Weglot replied July 12, 2022

HI,

We are so sorry to see you had all the struggles but after a quick review, I can see our team continued to respond to you with no answer. We sent a total of 4 responses in one day hoping to get this resolved but there was no reply from you. You were also refunded.

We wish you the best!
THE WEGLOT TEAM