Reviews (829)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.

Edited July 10, 2025

After experiencing some initial issues with the app, I’m happy to say that the support team stepped in and resolved everything efficiently. They were responsive and helpful, and thanks to their assistance. The translations are accurate and look great on my store. I now feel confident using it and appreciate the improvements. Great job on the follow-up support!

Inkolor.ch GmbH
Switzerland
12 days using the app
October 22, 2021

Awesome app, would recommend for sure. Great support and translations. I use this for multiple stores.

Neofollics
Netherlands
3 days using the app
April 6, 2022

When we set up the translation, we still had a few unanswered questions. We received a reply to our email within an hour. Super fast, detailed and helpful answer!

EinStückIdee: Besondere Wohnaccessoires
Germany
7 days using the app
April 8, 2022

I used this app for translating Japanese into English. I speak and write English but it was hard to edit everything on my own and one of the guy helped me a lot to get through the system.
They are absolutely nice team.

へいちる
Japan
4 days using the app
April 29, 2022

L'app fonctionne bien, les traductions sont généralement conformes et 100% modifiable, application intuitive. Pour tout pépins leur service a toujours été très rapide et efficace. Ils sont toujours d'une grande aide lorsque qu'il y a quoi que ce soit que je n'arrives pas à faire par moi-même. Je recommande, même si c'est quelques peu dispendieux !

Figure 8 - Musky Shop
Canada
About 1 month using the app
July 11, 2022

I am afraid this will not be your app if you are making an International Store using LockSmith App ...

kmina.com
Spain
2 months using the app
Weglot replied July 11, 2022

Hi Kmina,

Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations but it seems the support team offered you solutions that you did not attempt and therefore Weglot cannot function on the site until the correct steps are taken. If you wish for us to help, please contact us so I can explain further.

Thank you!
THE WEGLOT TEAM

August 30, 2022

I was in contact with Antoine from the Weglot Support Team and he found a great solution within a few minutes! The app works perfectly so far and brings up great options to customize translations and design. Can recommend!

DFS-G- Parts
Germany
4 months using the app
September 10, 2022

After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched.
Now I have to rewrite all the product descriptions manually after deinstallation of the app.

ProDicer
Germany
4 days using the app
Weglot replied September 23, 2022

Dear ProDicer,

We are sorry to hear that you have had such a negative experience.

Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every interaction. We would like the opportunity to rectify this situation and help make it right for you.

Please contact our office at support@weglot.com so that one of our representatives can discuss your concerns in more detail.

Hope to hear from you soon!
The Weglot Team

October 4, 2022

We use this App for our bilingual Shopify Store. The translation is accurate, but it can be a bit time consuming, since each automatically translated phrase needs to be approved before publishing. However, the customer service is absolutely great. Super fast, straightforward and they solve also individual store needs.

Jungkraut
Switzerland
4 months using the app
February 20, 2023

Excellent support and fast reply, we can only recommend this Service from Weglot. They helped us to find a great solution for Translation, working for different countries.

www.velart.cc
Switzerland
14 days using the app