Reviews (462)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.

January 22, 2025

Zoko has been a fantastic addition to our business. The WhatsApp integration is seamless, and the automated flows have greatly improved our customer support and marketing processes. The Zoko support team is always incredibly helpful and quick to resolve any issues. Their responsiveness and dedication truly set them apart.

Adira
India
Over 2 years using the app
January 20, 2025

We have been using this app for about 2 or 3 years and it keeps getting better! It's a complete game changer for out Customer Support Team. I would give 6 stars if I could.

Canvas & More
South Africa
Almost 4 years using the app
January 15, 2025

I switched from Interakt to Zoko and found it incredibly helpful. Zoko offers three months of onboarding support, followed by ongoing WhatsApp team assistance, which has been extremely valuable. The team took the time to explain every step in detail and created customized flows according to my specific requirements. I highly recommend Zoko for anyone looking for an efficient and supportive WhatsApp API solution.

Alranafashion
India
9 months using the app
January 13, 2025

Zoko has been a game-changer for our business! The platform is incredibly intuitive and has streamlined our communication with customers through WhatsApp.

The automation features are a huge time-saver, and the CRM capabilities make managing customer interactions seamless. We've seen a significant improvement in our response times and customer satisfaction.

The support team is also top-notch and always ready to assist. Highly recommend Zoko for any business looking to level up their WhatsApp engagement!

Karwan
India
2 months using the app
January 9, 2025

WhatsApp messaging has been easier for us with Zoko interface. Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp.

Vince Care
Pakistan
About 2 years using the app
January 9, 2025

I’ve been using Zoko for managing WhatsApp API, and it’s hands down the most complete platform out there. The flows and automations are incredibly intuitive and powerful, far superior to other platforms I’ve tried.

What truly sets Zoko apart is their support team. They’re always responsive, knowledgeable, and go above and beyond to assist with any questions or issues. It’s rare to find such dedicated support in this space.

Highly recommend it!

OMNIS
United Kingdom
3 months using the app
January 9, 2025

This app has been an absolute game-changer for my business! It’s incredibly helpful in boosting sales and streamlining processes to manage them effectively. The service is excellent and impressively quick, making the entire experience seamless. Within a short time, I’ve already made 6 times the amount I invested in the services—completely worth every penny!

A special shoutout to Nishant for his patience and kindness throughout the entire process. He has been amazing in addressing all the queries and guiding us whenever needed. Highly recommend this app and their exceptional team!

Trinkets By Mi
India
24 days using the app
December 28, 2024

WhatsApp messaging has been easier for us with Zoko interface. Helped us with Abandoned recovery, Broadcasting and more. In return we have made it around 100%-200% of the amount invested in Zoko. Thank you!

Reypinstore
India
5 months using the app
December 25, 2024

Excellent app, so many use cases and capabilities that I cannot think of our business running without it now.
What is more, Aaquib and the team are always there to help with any issues, or support with the implementation of custom solutions.
We really, really recommend Zoko if you want to optimize communication with your customers.

Hand Calm Co.
Mexico
4 months using the app
December 24, 2024

We've been using the Zoko WhatsApp API for a few months now, and it's been a must have feature for an online / offline business! The real-time messaging, automated workflows, and analytics have streamlined our operations and boosted customer engagement significantly. The support team deserves a special mention for being responsive and helpful whenever we had questions.

If you're looking for a reliable and scalable WhatsApp API solution, Zoko is the way to go. Highly recommend it to anyone looking to enhance their customer communication area!

The Mandir Store
India
4 months using the app