Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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very use full to automate, im happy im using it but i have problems with info updating one phone app and some flows go crazy every now and then by them self, but the team always help me fix the i would really aprecciate having team support on my country time zone as in introduccion for thes problems. stil i recomend the app
This app is a must. Five stars. This will help your store a lot when it comes to AUTOMATED communication with your customers.
Once you reach certain levels, timely communication is super time consuming, so Zoko is a no brainier.
The abandoned cart function pays for the app and much more.
TRY IT!!!
Full whatsapp and social media functionality, great integration with APIs, fair pricing, in my opinion best option for whatsapp.
Cons: AI only in english, and crm integrations are not great for lead management.
Descargué la app, completé el proceso de inscripción, seleccioné el plan e hicieron el cargo en mi cuenta pero mi cuenta sigue bloqueada! La integración con Shopify sigue inhabilitada a pesar de que descargué la app desde el appstore de Shopi. Pésima experiencia! mucho espacio de mejora para una app que de pago... en realidad, si no hubiera pagado ya 40 dolares, no le daría ninguna oportunidad....
Actualización... Finalmente no ocupé la app por complicada. Y se quedaron con los 40 dólares...
Si yo fuera usted, no me arriesgo por nada del mundo. Sobre todo porque la integración con la tienda es mala. Preferiría mil veces manychat o incluso Chatfuel.
A estos de Zoko, no les daría una oportunidad aunque ellos me pagaran.
Worst experience getting this thing running. No answer from their Whatsapp support and it apparently only lets you link to a standard Whatsapp account and not to a business Whatsapp account.
Edit: Their support answered finally, they've also asked me to remove this review.
Nonetheless, I wasn't able to link WhatsApp business and for some reason you'd need to link your facebook business profile through a 3rd party app. This review is not fake but an honest opinion. Maybe it works for other people, didn't work for me.
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Zoko has been a major asset to my e-commerce business over the past few years. The automation features have made a big difference, helping us streamline tasks and improve efficiency. By integrating WhatsApp with Shopify, it has drastically simplified how we communicate with customers, allowing us to save a lot of time on manual interactions.
Thanks for the great review!
We are glad you love our deep Shopify integration. We hope you will continue to get more benefits as we make the Shopify-WhatsApp integration better!
It offers tremendous value for managing messaging. Plus, its wide range of automation features will help you get more orders and, above all, provide excellent service.
The team is here to help you with whatever you need!
The combination of more orders and better service is exactly the balance D2C brands struggle to maintain as they scale - automation that handles volume without making customers feel like just a phone number. Glad that's coming through on both fronts.
Good work. Friendly support and easy usage.
We’ve been using Zoko for WhatsApp automation, and the impact on our ROI has been incredible.
From automated campaigns to seamless customer engagement, Zoko has completely transformed how we communicate with our audience.
The platform makes it easy to send targeted messages, recover abandoned carts, and provide instant support — all of which have significantly boosted our conversions.
What we love the most is how personalized and efficient the automation feels. It doesn’t come across as robotic, which helps maintain a genuine connection with customers while scaling operations.
If you’re looking to turn WhatsApp into a serious revenue channel, Zoko is a game-changer. Highly recommended for any brand that wants to drive engagement, increase sales, and maximize ROI effortlessly.
Esperienza davvero positiva, ti aiutano nella creazione dei flow e il supporto è sempre attivo. Grazie!
Sapere che il supporto nella configurazione dei flow ha fatto la differenza è esattamente quello che vogliamo sentire - un flow ben costruito cambia concretamente i risultati.
Siamo contenti di far parte del vostro percorso.
