Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high‑ROI WhatsApp and multichannel hub that boosts orders and conversions. They highlight strong Shopify integration, automation for abandoned carts, COD verification, order updates, and targeted broadcasts with segmentation. AI chatbots that pull real-time store data help reduce support workload and convert sales. Many praise the clean interface, reliable performance, shared inbox, and highly responsive support with onboarding and campaign setup.
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Amazing service and product...highly recommended
Specially Customer care is very coperative.
Very nice and powerful tool, with very good onboarding & assistance.
Amazing- 5 star service as of now! Kudos to Nishant and Team!
The Zoko team was incredible! One of the best support teams we've ever seen, they always help us with everything as quickly as possible, and the platform is very user-friendly.
Good app and excellent support
Must be used for all e-commerce platforms, very happy with it
Zoko is one of the most powerful WhatsApp automation platforms I’ve worked with. The integration with Shopify is seamless, and the flow builder is flexible enough to handle advanced use cases like abandoned carts, order confirmations, follow-ups, and customer segmentation.
What really stands out is the stability of the system and the depth of automation logic you can build without relying on external tools. The dashboard is clean, intuitive, and built for scaling real businesses—not just basic messaging.
Their support team is professional, responsive, and actually understands technical and business requirements, which is rare. Zoko helped us improve customer engagement, response time, and conversion rates in a very noticeable way.
If you’re serious about WhatsApp marketing, automation, and e-commerce growth, Zoko is absolutely worth it.
Highly recommended.
and best one i work with it is "Nishant Balasubramaniam"
Tool works great and awesome support! They build automations for you, are kind, fast and know exactly how to create complex flows based on your request!
Chandu deserves a raise :)
Its really very good tool for ecom brands , helpful to increase sales and collecting reviews. Good experience.
Amazing App
