Reviews (352)

Overall rating
3.5
Counts per rating level
  • 63% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 29% of ratings are 1 stars
June 19, 2019

The app is excellent, both for the client who browses on the computer and on the smartphones. Simple to be installed and reliable. I recommend...

IBNeuro
Brazil
9 days using the app
October 11, 2019

App very useful and rapid assistance in answering service. They helped me to solve a setting problem in a short time from the contact. Good job!!

Detergenti Wagner
Italy
About 3 hours using the app
March 3, 2022

This app does not work, I tried to set up the simplest function, set store hours and it won´t work unless I set it up to be available 24/7 , help

Vitos
Mexico
About 18 hours using the app
SuperLemon App replied March 3, 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

April 9, 2020

So far so good! Keep it up guys and I think i'll be using it further. Also, i hate that I have to enter 100 characters in review to submit it. thanx

Two Wheels Empire
United Kingdom
17 minutes using the app
SuperLemon App replied April 9, 2020

Thank you so much for your review. We hope our app brings lots of value to your business :)

And yes, indeed Shopify should revise the 100 character limit :D

Have a great day!
Preetam

April 8, 2020

I’m so glad I could add a direct link of WhatsApp to talk with my customers.
Thank you for everything and for making my life and communication easier

Berna Brown
Mexico
7 minutes using the app
February 27, 2021

La app no esta funcionando desde el dia de ayer, no redirige el envío de mensajes de carrito abandonados a whatsapp, alguien mas con el mismo problema?

Mexico Arte y Moda
Mexico
24 days using the app
SuperLemon App replied February 28, 2021

Hola,

Disculpas por la demora en la respuesta,

Existe un problema con la generación de códigos de descuento en la plataforma Shopify que, a su vez, está afectando nuestro mensaje manual con códigos de descuento. Nuestro equipo de desarrolladores está trabajando para solucionar este problema con el equipo de Shopify. Mientras tanto, puede enviar mensajes manuales sin códigos de descuento o usar códigos de descuento generados por usted manualmente y usarlos mientras envía los mensajes.

Seguramente le avisaremos cuando se solucione el problema.

Saludos,
Anuj

Edited May 7, 2020

Good, It's very easy to use, with perfect functions / programs and a good style. It can be used in store shopping to help me communicate with customers.

hkppltravel
Hong Kong SAR
About 24 hours using the app
February 23, 2022

What happened? You can´t send direct whatsapps to the abandoned carts anymore.
That was the best of the app, to bad it doesn´t have that function anymore.

Kazoo Mx
Mexico
3 months using the app
SuperLemon App replied February 23, 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

June 4, 2020

This app is too good, No flaws as of now. Customer service is good with positive vibes :). Just get this app without thinking much, it is totally worth it.

Pisoskateboards
India
6 months using the app
June 11, 2020

I want to congratulate you on the amazing and easy to use app you created,
I have been working with it for a month now and everything has worked out well.

CVital Salud y Bienestar
Colombia
About 1 year using the app