Reviews (351)
Refine
-
By rating
developer terbaik, ............................................................................................................................................................................................................................
I'v been using this app for a short time but I like a lot. Easy to setup and very useful. I'd like to suggest the ability to change the order that the Agent Name appear in the front panel. People use to click in the first agent always... rsrs
I try to contact support but till now no answer so far, I upgrade my plan to create a campaign but I can not create at teamplet I keep sending emails but it seems that I am sending them to the empty space there is no support from them at all
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
Too many bugs in recent times. Using this app from 2022. But recently the app has a lot of bugs and is very unstable. I'm looking for other options
The 'My whatsapp' window is still not working
They started to bill me even after uninstalling
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced while using our app. We take customer satisfaction seriously, and we strive to provide the best possible service.
We have already sent you a mail to know more details regarding the problems you faced so that we can address them and improve our services. Please reach out to us on support@superlemon.xyz. We are here to assist you and provide you with the best possible assistance.
Thank you for bringing this to our attention, and we hope to regain your trust in the future.
I love how convenient it is for me to communicate to my visitors in whatsapp with Superlemon App, making them trust me more. Super great tool for me as a small business. Thumbs up to the customer support agent who assist me with technical issue.
Thank you for your wonderful review. We sincerely hope our app helps you connect with your customers and grow your business.
Have a good day :)
It's a great plugin with very good service. A single note, in the form for Whatsapp API write well that once accepted the number can never be reused with Whatsapp Business. So it is good to recommend having another number to use for the Whatsapp API.
Recién estoy probándola en versión free y desde ya me parece lo máximo, es lo que buscaba, super amigable y con opciones suficientes para ésta versión como para iniciar cualquier business. Felicitaciones al equipo que está detrás de ésto y millones de gracias
This new look is not user friendly. I can't recover most flof my abandoned carts. I really hate working with this app now I enjoyed the last one. This doesn't fit into my phone screen at all. I can't see the customer details. It's really not user friendly at all
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
i use this app to enable customers to chat with executives. I am presently using the free version and it has great functionalities. I have not had to reach out to their support yet so i cannot review the support section. However it is a great app to add to your store
AMAZING!!! First of all, numbers don't lie. This app has definitely increased our conversation! And secondly, the amazing thing about this app is that it collects database when customers opt in, including customers who ended not buying the first time. Database is king!
